We have previously had tours with Riviera which we have really enjoyed.
商品のレビュー
Nicole Parkes - Customer Service Advisor
Riviera Travel
8 years ago
Thank you for your feedback following your recent holiday. We are grateful to you for the time and trouble you have taken to provide invaluable feedback which we can assure you has received our fullest attention.It is very disappointing that your recent holiday with us failed to meet your expectations and I would like to offer my sincere apologies for this. Please be assured the information you have kindly spent time sharing with us will be used to help deliver a better holiday experience for our customers.
Not told whether Gatwick North or South until tickets arrived a week before trip makes it difficult to arrange parking. I had to ring to ask.
Information booklet which arrived a week before trip...
Not everyone is likely to want an organised tour , often tourists like a degree of freedom to see either more or somewhere different within locations. Whilst we had free time others may like more...
We prefer local flights to the destination, and Riviera offers many of these. We have been on only 2 of your holidays but both were very satisfactory and, in the main, well organised.
The prebooking information said we could take luggage 250cms x 79 x 112 cms
We enquired twice and NEVER got a sensible reply. Just. That’s right!! What? For a surfboard?
We also had one case we...
