Hi Bruce,
Thank you for your review.
I am sorry to learn that you were disappointed with the standard of food provided by the second hotel stayed at on your recent trip to Western Sicily, Palermo, and the Aeolian Islands.
Your feedback on this supplier has been passed onto our Product Manager responsible for our selection of hotels across this particular tour for their review. We understand at Riviera Travel the importance of providing our clients with high quality food & beverage, so rest assured that your feedback has been treated seriously.
We hope to have the pleasure of welcoming you back onto another Riviera holiday sometime in the near future, and once again, thank you for the feedback.
Kindest Regards,
Jack Bailey
A very enjoyable week, well organised , comfortable accommodation, enjoyable and informative excursions, though slightly too much coach travel for comfort.
