We are very sorry to hear that you were disappointed with your experience.
Your hamper was scheduled for delivery on Saturday. Having reviewed the tracking information, we can see that FedEx recorded an unsuccessful delivery attempt as no one was available to receive the parcel. As FedEx does not deliver on Sundays, the next available delivery date was Monday, when the tracking confirms that your hamper was successfully delivered.
Whilst we sincerely regret any disappointment caused by the delay, delivery attempts can be affected when no one is available to accept the parcel. We appreciate your understanding and thank you for your feedback.
商品のレビュー
Regency Hampers Team
Regency Hampers
24 days ago
Thank you for your kind feedback on the hamper. We are delighted to hear that you were pleased with your selection.
We are sorry that the delivery did not meet your expectations. Having reviewed the tracking information, we can confirm that FedEx attempted delivery on Saturday, as scheduled, but recorded that no one was available to receive the parcel. As deliveries are not made on Sundays, the next available delivery date was Monday, when the hamper was successfully delivered.
We sincerely regret any disappointment caused. However, as the delivery was attempted on the agreed date, the subsequent delay arose following the unsuccessful delivery attempt.
We are delighted to hear that you found our service efficient and appreciate you taking the time to share your experience. We are sorry to note that the cheese supplied was not as expected, and thank you for bringing this to our attention.
商品のレビュー
Regency Hampers Team
Regency Hampers
24 days ago
Thank you for sharing your feedback. We are sorry to learn that your hamper did not fully meet your expectations.
At Regency Hampers, we take great care in the selection and presentation of our hampers. We also strive to ensure our product listings are as clear and informative as possible, with detailed photography and a comprehensive list of contents, including sizes and weights where applicable, to help our customers make an informed choice.
We would welcome the opportunity to look into your concerns regarding the contents of your crate and the cheese supplied. As we have not yet had the opportunity to address this with you directly, please contact our team at info@regencyhampers.com so that we may investigate this further.
We appreciate you bringing this to our attention and hope to have the opportunity to assist you.
Service was all done online & was efficient although the payment system kept hanging for long period of time before kicking in & processed payment.
Regency Hampers Team
Regency Hampers
24 days ago
Thank you for your kind review. We are delighted to hear that your gift was gratefully received and that you found our service efficient.
We are sorry for the frustration caused by the delay in processing your payment. We appreciate you bringing this to our attention and thank you for choosing Regency Hampers for your thoughtful gift.
商品のレビュー
Regency Hampers Team
Regency Hampers
24 days ago
Thank you for your lovely feedback. We are delighted to hear that you found the ordering process quick and straightforward, and that the recipient was so pleased with their gift. It is wonderful to know that the contents were enjoyed, and we truly appreciate you choosing Regency Hampers for such a thoughtful gesture.
Have used you before. It was a present they were delighted with it and said how much it contained. Bought christmas hampers for family last year they were all wonderful. Like the variety you offer...
さらに表示
Regency Hampers Team
Regency Hampers
24 days ago
Thank you for your continued trust in Regency Hampers and for such a lovely review!
We are delighted that your recipients have been so pleased with their gifts, and it is wonderful to hear that our Christmas hampers were enjoyed by your family. We take great pride in offering a thoughtfully curated selection to suit a variety of tastes and preferences, including vegan options, alongside a personal service for those who prefer to order by telephone.
Your loyalty means a great deal to us, and we look forward to helping you delight your recipients again in the future.
Excellent service, presented well and a good section of goods.
Definitely use again
Regency Hampers Team
Regency Hampers
24 days ago
Thank you for your lovely feedback. We are delighted that you were pleased with our service, presentation and selection of products. We take great pride in creating beautifully presented hampers filled with carefully chosen goods, and it is wonderful to know that we have made such a positive impression. We look forward to welcoming you back to Regency Hampers in the future.
購入日: 25/09/2026
0
共有
MJ
Mrs Elisabeth Lewis-Jones
Feefoに#よる#検証#済み
GBR
1 month ago
Mrs Elisabeth Lewis-JonesのRegency Hampersに関するコメント:
Professional and efficient
Regency Hampers Team
Regency Hampers
24 days ago
Thank you for your kind feedback. We are delighted that you were pleased with our service and truly appreciate you taking the time to share your experience. We look forward to welcoming you back to Regency Hampers again soon.
商品のレビュー
Regency Hampers Team
Regency Hampers
24 days ago
Thank you for your wonderful review. We are delighted that your thank-you gift was so well received and that you were pleased with the presentation, timely delivery and generous selection of goodies. We take great pride in creating hampers that feel truly special, and it is lovely to know that yours delivered exactly that experience. Thank you for choosing Regency Hampers.
Thank you for your wonderful 5-star review. We’re delighted you enjoyed the quality of your hamper, our efficient delivery service, and the selection available. It’s a pleasure to create a premium gifting experience, and we truly appreciate your kind words.
商品のレビュー
Regency Hampers Team
Regency Hampers
1 month ago
Thank you for your wonderful 5-star review. We’re delighted to hear you enjoyed the flexibility of choosing your own items, as well as the quality and variety of our selection. It’s especially lovely to know the recipients were so pleased with their gifts. Thank you for recommending us — we truly appreciate your support.
Thank you for sharing your lovely 5-star review. We’re delighted to hear you were so pleased with our service and, most importantly, that your friends found their hamper delicious. It’s wonderful to know your gift was so well received, and we truly appreciate your kind words.
Great service, arrived on time and the quality was excellent.
Regency Hampers Team
Regency Hampers
1 month ago
Thank you for your wonderful 5-star review. We’re delighted to hear that your gift hamper arrived on time and that you were pleased with the quality. It’s a pleasure to know we could help make your gifting experience special, and we hope to welcome you again soon.
商品のレビュー
Regency Hampers Team
Regency Hampers
1 month ago
Thank you so much for your lovely 5-star review. We’re delighted to hear that the hamper made such a wonderful gift and that the recipients were so pleased with it. It’s fantastic to know they enjoyed the selection of food and non-alcoholic drinks. Thank you for choosing us for such a special occasion.
easy to use great choice of hampers, including making your own
Regency Hampers Team
Regency Hampers
1 month ago
Thank you for your wonderful 5-star review. We’re delighted to hear you enjoyed the variety of hampers and found our website easy to use. We’re especially pleased that you appreciated the option to create your own bespoke hamper — perfect for making a gift truly personal. Thank you for choosing us!
商品のレビュー
Regency Hampers Team
Regency Hampers
1 month ago
Thank you so much for your lovely 5-star review. We’re delighted to hear that you enjoyed creating a bespoke hamper filled with your friend’s favourite things. It’s wonderful to know that our selection helped you create such a personal and thoughtful gift. Thank you for choosing us!
Established in 2001, and with a reputation for excellence, Regency Hampers is your dedicated provider for award-winning luxury hampers and premium gifts to suit any occasion. Whether your requirement is personal or corporate, our devotion to quality, presentation and customer satisfaction has defined us as a by-word for innovation and exquisite taste.
Established in 2001, and with a reputation for excellence, Regency Hampers is your dedicated provider for award-winning luxury hampers and premium gifts to suit any occasion. Whether your requirement is personal or corporate, our devotion to quality, presentation and customer satisfaction has defined us as a by-word for innovation and exquisite taste.