Red Funnel Isle of Wight Ferries レビュー

Thank you for travelling with us and for the useful feedback. The order in which vehicles are loaded depends on the deck configuration and the traffic mix. If the mezzanine decks are in use, small cars will be sorted and loaded first to provide more walkway space between each car. On the main deck, vehicles in lane 1 at East Cowes whose occupants require lift access will be loaded early and parked near the lift. Of the vehicles assigned to C Deck, customers in lane 2 who paid slightly more for priority loading will be boarded before other traffic. These vehicles will be amongst the first to disembark. Freight traffic is loaded to ensure even weight distribution.

We do try to offer value for money by keeping prices as low as possible and usually fares only rise annually in line with RPI. Vehicle fares are nearly always cheaper if booked well in advance (2014 sailings are available now at this years lead-in prices) and quieter sailings will be cheaper than travelling at peak times.  My Red Funnel members (it's free to join) also benefit from a range of offers throughout the year. Red Funnel's routes don't receive any subsidy despite our commitment to running lifeline sailings which barely break-even and unlike the cross-Channel operators there is also limited opportunity to subsidise the ticket price from spend onboard which is a major revenue stream for these companies. Unfortunately we don't benefit either from the economies of scale that they do simply because the costs of running smaller ships (crew, fuel, maintenance, regulatory) are disproportionate. What's more, unlike the competition, Red Funnel's entire fleet has used low-sulphur fuel since the mid 90's which is much much kinder to the environment but considerably more expensive than the more polluting intermediate or heavy fuels. We believe this is a price worth paying but it does have a big impact on our costs.  The cost of travel is always an emotive subject, but if you take the Red Jet £8.60 off-peak day return passenger fare it works out at just £0.39 per mile or £0.17 per minute which we believe compares favourably with other short-sea fares and the wider travel industry - a recent taxi journey cost £1.00 per minute by way of comparison.

Thank you for the feedback. We do try to offer year round value for money vehicle fares and savings can be found if you can book as far ahead as possible to get the lead-in rates (fares rise in small increments as space on each sailing becomes booked). Any 2014 bookings made before the end of 2013 will be charged at this years prices and there's a good chance of getting the lowest fare. In addition, it is worth signing-up to receive our email newsletters at www.myredfunnel.co.uk which contain the latest offers. If travelling fairly frequently, a Travel Card is worth considering as it gives a guaranteed discount of up to 20%.

Vehicle fares are nearly always cheaper if booked well in advance (2014 sailings are available now at this years lead-in prices) and quieter sailings will be cheaper than travelling at peak times.  My Red Funnel members (it's free to join) also benefit from a range of offers throughout the year. Travel Card holders can also benefit from savings of up to 20%. Changes to our food & beverage menu and pricing are planned for next year.