I was back earlier than expected and was put on the next ferry without having to pay a fine = added value and makes the customer feel good.
The thing that irritates me the most is having to back up...
Ferries usually leave on time, employees are generally very helpful. Most crossings there are seats available and the quality of the food is of a good standard. More vehicle crossings would be...
uncomfortable seats,and on a cold day,not warm enough.
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for the feedback. We do have plans to address these issues in future refits but in the meantime your comments have been passed onto the Exec team for each ship.
We were on the 18800hrs sailing from Southamton. I am sorry, I have forgotten the Senior Stewards name with whom I had a long and interesting conversation with. He was polite and nothing was to much...
Compared to other operators servicing the Island the customer service and the attitude of the staff at Red Funnel are far and away the best there is.
They always appear cheerful and are always very...
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
