Going over to the Io-wight was great, but coming back was bad.
In August 2012 I had a triple heart bypass after being found Dead at Heathrow Airport, then in July 2013 I had a stroke. this has left...
さらに表示
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for the feedback, we are very sorry to hear this. Rest assured that this feedback is vital to our big improvements which are on the way as part of our £2m refurbishment of Red Falcon which will take place in time for Easter 2014.
More information can be found at http://www.redfunnel.co.uk/newlook
Customer Services
£76 for a one-way crossing on December 25th was outrageously expensive. I am grateful that a ferry was sailing on Christmas Day, but will think twice before sailing with Red Funnel another year.
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Many thanks for the feedback. We strive to offer affordable fares with the lead-in rates available to customers who can book early - on more popular sailings, vehicle prices rise in small increments as the space becomes booked. It is also worth signing up to our email newsletters at www.myredfunnel.co.uk for the latest offers. In the meantime, thank you for travelling with us, it is appreciated.
Customer Services
Travelled on 23rd December 2013 on 3.00 ferry at the height of the storm. Congratulations to the Captain for his skill, his information announcements, keeping us cheerful, and saying though we would...
Service was good to the Island for my Son and family , Due to the weather we needed to change the booking for the next day this was quoted at an unrealistic cost
they travelled back on Wightlink.
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for the feedback, we would appreciate this opportunity to investigate this matter further. Please can you email further details to post@redfunnel.co.uk
Customer Services
購入日: 28/12/2013
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
12 years ago
It was a very busy sailing, but staff were very helpful, as always.
Despite bad weather we were kept informed as to what was happening and our return journey on 27Dec was only 20 minutes late - you are to be congratulated!
Departure and arrival acceptable, given the poor weather.
However, why were the announcements unintelligible and why is there only such a tawdry 'facility' made available for those with dogs?
Ferry was crammed. As a result nowhere to sit and ferry ran 30 minutes late. There should be sufficient space for the number of passengers on board, sitting up on deck in December is not an...
さらに表示
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for your feedback. We do understand on busy sailing there can be an issue with seating. We have looked into this and are currently improving the facilities as well as seating capacity on the Red Falcon, which will be completed by Easter 2014
Customer Services
Travelled the afternoon of 23rd December as the storm was starting. Ferry packed to capacity as other routes shut. Bearable experience though as relatively calm & well managed.
Individual seats would...
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
