As a regular user of Red Funnel I have to say the journey and staff were fine.as usual. The only issue I have is that, as a Travel Card member, you receive differing charges ie discounts on food and...
My favourite Ferry to get to the mainland as I travel once a week, on time, clean and pleasant staff. I Like the Discount vouchers making a saving taking the car.
On Wednesday evening , I wanted to change from the 10:30 am E.Cowes to Southampton to the 9:00am - this seemed impossible to do on line although your
"My Red Funnel" page says you can. Perhaps you...
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購入日: 24/01/2014
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Feefoに#よる#検証#済み
12 years ago
Service fine, as I would expect. We got safely back to 'South' island.
Overall the service is good, too expensive of course and does not run frequently enough in winter, and the lift must be the slowest in the world. But, the staff are usually friendly, and the saloon...
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購入日: 24/01/2014
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
12 years ago
Really helpful service from booking thru' to help parking on the ferry.
Basically a good service, punctual. But the catering on this occasion was awful. I returned from the Island on the 6pm ferry. Lots of people are looking for a hot meal at this time. The cafe had...
Very disappointed that I was not put on an earlier ferry when the one left with plenty of space on it. Left a bad feeling about your customer service. What difference does it make for goodness sake!!!
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for your feedback and apologises we have not met your expectations on this occasion - please can you email your details including your booking reference number to customerservices@redfunnel.co.uk and we can investigate this further for you.
Customer Services
We travel with a dog. A member of staff suggested that Red Funnel were considering accommodating pets in sections of A Deck which would be very useful rather than being sent off elsewhere. Wightlink...
We choose Red Funnel and have done for many years, as the ships are smart, the crews are helpful and the whole operation has an air of professionalism.
We always admire the skill of the crew and the...
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
