Inital feedback Jan 2024 - Not quite like the days of old when we could look forward to a lovely chat with Bill when we booked a holiday, but still easy to to book holiday over the phone, and we are...
さらに表示
Julie Pinnell
Ramble Worldwide
2 years ago
We are very sorry that it was necessary to cancel the November departure of this 2 centre holiday. Naturally, we would like to operate every holiday in the brochure and it is always disappointing when we have to cancel any departures.
Please be assured that we do keep changes and cancellations to a minimum and always try to make decisions relating to cancelling or consolidating holidays as early as possible to minimise the inconvenience caused to our clients. We understand the frustration and disappointment that a holiday cancellation can cause, and are constantly reviewing our procedures to avoid this situation.
Kind regards
Julie Pinnell
購入日: 08/01/2024
1
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 years ago
Well informed telephone associate, and when I needed additional information this was actioned promptly by email the next day resulting in swapping my original booking to a different holiday which I...
Comprehensive and easily used website. Booking system is very straightforward, communications are prompt, and should there be a need to contact staff, they are invariably very helpful. I thoroughly...
Have been on several trips and have had no problems
購入日: 29/07/2024
1
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 years ago
Booking was easy and efficient
購入日: 29/07/2024
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 years ago
The online booking system was down so I contacted them by phone, their follow- up was delivered exactly as promised. Friendly and courteous.
購入日: 29/07/2024
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 years ago
My call was answered fairly promptly the person I spoke to confirmed the holiday was available and offered to check the possibility of a flight from a northern airport. I received that information...
Easy process. Telephoned requesting additional flights. Speedy response at very good price.
購入日: 29/07/2024
0
共有
MA
Mr David Adam
Feefoに#よる#検証#済み
2 years ago
Mr David AdamのRamble Worldwideに関するコメント:
I tried booking on 3 separate occasions. The process was good up to the point of payment when the system proclaimed that something was wrong and stopped the transaction. y credit card had been...
さらに表示
Julie Pinnell
Ramble Worldwide
2 years ago
Thank you for your feedback. I'm sorry to read that you had some difficulties making online payment, but it's good to hear all was resolved over the phone. We hope you have a wonderful holiday.
Kind regards
Julie Pinnell
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.
