The company in Portsmouth were excellent, a pleasure to deal with. The radiator came direct from Apollo - whose delivery service I would rate 2/10 (the two for the delivery driver himself who was...
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Laura Hazzard
Radiator Valves 4u
9 years ago
Hello Sue
Thank you for taking the time to place your review on Feefo.
Your feedback is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.
Thank you for your comments, as a company we do strive to give the best service possible.
Regarding the challenge with the Apollo delivery, we apologise for any inconvenience caused. Due to the carriers being a third party service, we are limited on how much we can do to change the services they offer, i.e. timed deliveries. We have been in touch with the manufacturer, and are working with them to improve the delivery service and to make it as convenient as possible for our customers where we can.
Again, thank you for your feedback.
Laura Hazzard Customer ServiceManager
購入日: 04/05/2016
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信頼できるカスタマー
10 years ago
simple phone ordering, very quick delivery and excellent products.
Radiator Valves 4u is part of SMR Enterprises Ltd., a swiftly-growing and thriving company based in Portsmouth, Hampshire. For almost 20 years we have specialised in supplying heating products to both trade and retail customers. Radiator Valves 4u provide a huge range of radiator valves and accessories. We have a wealth of experience in our industry and offer the best possible service for customers looking to get the perfect finishing touches for their radiators..
Radiator Valves 4u is part of SMR Enterprises Ltd., a swiftly-growing and thriving company based in Portsmouth, Hampshire. For almost 20 years we have specialised in supplying heating products to both trade and retail customers. Radiator Valves 4u provide a huge range of radiator valves and accessories. We have a wealth of experience in our industry and offer the best possible service for customers looking to get the perfect finishing touches for their radiators..
Thank you for taking the time to place your review on Feefo.
Your feedback is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.
Thank you for your comments, as a company we do strive to give the best service possible.
Regarding the challenge with the Apollo delivery, we apologise for any inconvenience caused. Due to the carriers being a third party service, we are limited on how much we can do to change the services they offer, i.e. timed deliveries.
We have been in touch with the manufacturer, and are working with them to improve the delivery service and to make it as convenient as possible for our customers where we can.
Again, thank you for your feedback.
Laura Hazzard
Customer ServiceManager