No direct contact with Primrose other than to place the order online. Awning was delivered in a reasonable timeframe. Separate electric controller was delivered very quickly, but annoying that...
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primrose-awnings
Primrose Awnings
1 month ago
Thanks for your feedback, Stevie – I’m glad your order arrived promptly, but I’m sorry for the frustration around the separate electric controller and extra delivery. We’ll review how we present this information to make it clearer for future customers.
商品のレビュー
primrose-awnings
Primrose Awnings
1 month ago
Thanks for such a detailed review, Stevie – we’re really pleased you’re happy with the awning overall, and we genuinely appreciate you flagging the issues around the description and fittings, which we’ll pass on to the team to review and improve.
The contact service from Primrose Awnings was great. My emails asking questions were answered quickly and politely
The negative side was the courier DX, even though I could see the tracking I did...
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primrose-awnings
Primrose Awnings
1 month ago
Thank you for the lovely feedback on our awning and service, and I’m really sorry the courier communication let things down. We’ll pass this on to DX and review how tracking updates are shared so the delivery experience matches the product quality.
商品のレビュー
primrose-awnings
Primrose Awnings
1 month ago
Thank you for your lovely feedback – we’re delighted to hear you’re pleased with the quality of your awning!
購入日: 01/04/2026
0
共有
RO
Robert
Feefoに#よる#検証#済み
GBR
1 month ago
RobertのPrimrose Awningsに関するコメント:
Very happy with our product. Just as described, and working well.
primrose-awnings
Primrose Awnings
1 month ago
Thank you, Robert — we’re delighted to hear your product arrived as described and is working well! 🌱
Easy to contact and rapid response to my query. Delivered when promised.
primrose-awnings
Primrose Awnings
1 month ago
Thank you, Alexandra – we’re delighted you found us easy to contact and that your order arrived on time. We really appreciate you taking the time to leave this lovely feedback.
商品のレビュー
primrose-awnings
Primrose Awnings
1 month ago
Thank you so much for your lovely feedback, Alexandra – we’re delighted you’re impressed so far and hope you enjoy your item for many years to come. If you need any help when you come to install it, please just get in touch.
Thank you for your review – we’re glad to hear your order arrived quickly and that you’re happy with the product.
商品のレビュー
primrose-awnings
Primrose Awnings
1 month ago
Thanks so much for your lovely review and recommendation, Wins – we’re really pleased to hear the shade has lasted so well over the years in all weathers!
購入日: 24/03/2026
0
共有
CW
Clive Wesson
Feefoに#よる#検証#済み
GBR
1 month ago
Clive WessonのPrimrose Awningsに関するコメント:
Delivery was good
primrose-awnings
Primrose Awnings
1 month ago
Thanks, Clive – we’re pleased to hear your delivery went well!
商品のレビュー
primrose-awnings
Primrose Awnings
1 month ago
Thank you for your review, Clive – we’re really pleased to hear the installation went smoothly and that the instructions were clear and helpful. Enjoy your new awning! 🌤️
Excellent products - we have had a similar awning before and have since renewed the fabric.Now time for totally new uptodate equipment which will be installed shortly.We do love the product and the...
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primrose-awnings
Primrose Awnings
1 month ago
Thank you so much for your lovely feedback – we’re delighted you’re happy with your new awning and our service, and really appreciate your continued support.
I’m really sorry to hear you’re disappointed. We try to get it right, but we’ve clearly let you down this time—thank you for the feedback so we can improve.
商品のレビュー
primrose-awnings
Primrose Awnings
1 month ago
Thanks for your feedback, and I’m sorry to hear you’re disappointed with the quality of your latest sail shade. Please email our customer service team with your order details so we can look into this and discuss options to put things right.
Fantastic
Although the item I purchased was not right primrose immediately dealt with the situation with no hassle at all I’d certainly return to them in the future
primrose-awnings
Primrose Awnings
1 month ago
Thank you for your lovely feedback – I’m glad we could resolve things quickly for you, and we really appreciate you choosing us again in future.
primrose-awnings
Primrose Awnings
1 month ago
Thank you for your lovely feedback – I’m glad we could resolve things quickly for you, and we really appreciate you choosing us again in future.
The service was quick knowledgeable both now and also when I bought the awning some years ago
primrose-awnings
Primrose Awnings
1 month ago
Thank you for your lovely feedback – we really appreciate you coming back to us and are delighted you’ve been happy with our awning service over the years.
Welcome to the UK’s largest online selection of patio awnings, proudly serving since 2003. Elevate your outdoor space with our expansive collection of retractable awnings, the epitome of style and functionality for any home or garden. Rest assured, our top-tier waterproof fabrics ensure your comfort and protection, come rain or shine.
Welcome to the UK’s largest online selection of patio awnings, proudly serving since 2003. Elevate your outdoor space with our expansive collection of retractable awnings, the epitome of style and functionality for any home or garden. Rest assured, our top-tier waterproof fabrics ensure your comfort and protection, come rain or shine.