Excellent , efficient customer service both during phone conversations and via email.
Kept updated and well in advance. Cannot fault them. Would be very happy to recommend them and use the company...
さらに表示
0
共有
RB
Rosalin Bundey
Feefoに#よる#検証#済み
2 years ago
Rosalin BundeyのChannel Islands Directに関するコメント:
Bad communication
Up until our departure I was impressed by the service, they sent helpful emails and seemed very efficient. However, when we arrived for our 10am flight to Jersey at 8.15am to check in our luggage, we...
さらに表示
Claire
Channel Islands Direct
2 years ago
Thank you for your feedback and once again we are sorry for the situation you found yourself in at the start of your holiday. Whilst I appreciate it maybe of little consolation I would like to assure you that this was an unfortunate isolated incident and this matter has been addressed internally to ensure it does not happen again.
We reimbursed you the cost of the taxi you paid for and as an apology we offered you afternoon tea which as you said you declined and accepted the offer of £100. Regrettably we cannot change what happened but we hope in the future when booking your next holiday you may consider Channel Islands Direct as we would welcome the opportunity to restore your faith in our products and services.
0
共有
DR
Deborah Roberts
Feefoに#よる#検証#済み
Sutton Surrey
2 years ago
Deborah RobertsのChannel Islands Directに関するコメント:
Very pleased with Service provided by Channel Islands Direct
Once again was very pleased and happy with the service I received,, like that I can book the holiday/ flights/ airport transfer all at the same time knowing that everything has been organised at time...
さらに表示
0
共有
JN
Jeffrey Nicklin
Feefoに#よる#検証#済み
Farnborough
2 years ago
Jeffrey NicklinのChannel Islands Directに関するコメント:
The conditions of the rooms, the service was very good, and staff were very polite, helpful and courteous.
I hope to return next year 🫰
0
共有
KA
Karen Amos
Feefoに#よる#検証#済み
Staffordshire
2 years ago
Karen AmosのChannel Islands Directに関するコメント:
Easy to book, good value, highly recommend this company!
Really delighted with the service. Everything went to plan and transfers were smooth; from Jersey airport to the hotel, from hotel to the port and then from St Peter Port to our hotel and finally...
さらに表示
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 years ago
Excellent. Gave good support and information before travelling and in Jersey.
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 years ago
A reasonable service but not enough information given about pickup to back to airport, seems a bit ambiguous to me
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 years ago
Great Holliday wonderful hotel
Excellent service, first-rate communications. Brilliant hotel with great value
0
共有
BM
Brian Maslen
Feefoに#よる#検証#済み
Royston
2 years ago
Brian MaslenのChannel Islands Directに関するコメント:
Fantastic attention to detail and brilliant staff.
First class service with excellent attention to detail. My wife was unwell during the first day of our stay and the hotel staff went out of there way to make our stay perfect.
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
