I'm sorry to hear the communication has been poor am I able to get you to forward your original email and photos onto me that you sent to our Sales Team so I can look into this matter for you?
my email address is: renee@poolandspawarehouse.com.au
The warehouse service was fine. The goods were well packaged and arrived within a few day. The small discount I requested would have been nice as I see it has been reduced by $200 after 2 weeks.
