Great people to deal with!!! I recommend them! Great customer service!
Customer Service
Poly Performance
8 years ago
Hey Toby, Thank you for leaving us your positive feedback. We are excited to hear you enjoyed purchasing from us and dealing with our customer service team. We're looking forward to helping you out the next time you need parts!
Hi Ryan, We're happy to hear the quality parts you ordered from us arrived to you quickly! Thank you so much for leaving us your positive feedback. We look forward to helping you out in the future.
Hello, Thank you for leaving us your positive feedback. We are glad to hear you are happy with the great product you ordered from us! We're looking forward to helping you out in the future.
-Maddie, Customer Service
購入日: 06/11/2017
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Trusted Customer
8 years ago
Trusted CustomerのPoly Performanceに関するコメント:
Part shipped almost 2weeks sooner than expected. Great service.
Customer Service
Poly Performance
8 years ago
Hey Stephen, We are delighted to hear that your order shipped out quicker than expected and you had great service! Thank you for leaving us your positive feedback. We're looking forward to helping you out the next time you need parts.
I didn't receive my order as I ordered. I ordered a specific size sperical bearing. Got the wrong one. I ordered 40.00 of extra parts to fix your mistake. Even though I got my ORI struts early, I am...
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Customer Support
Poly Performance
8 years ago
Hi John, I'm sorry it wasn't made more clear when you purchased the ORI struts that the eyelet spacers are not included, I'll make sure my sales staff knows this and communicates it more effectively moving forward. It sounds like that could have prevented the hassle you're dealing with now. Regarding the signature requirement, you can waive it online by registering and using UPS My Choice. We wouldn't usually send a package like that signature required, sorry the manufacturer chose to do this.
Andy Knox
General Manager
購入日: 06/11/2017
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TC
Trusted Customer
8 years ago
Trusted CustomerのPoly Performanceに関するコメント:
I made a bonehead move and ordered the wrong size end links, since I am located near them i was able to bring them in and trade for the right one with zero hassle.
I would definitely purchase parts...
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Customer Service
Poly Performance
8 years ago
Hey James, Thanks for leaving us your positive feedback. We're happy to hear you had a great experience with us and no hassle. We are looking forward to hearing from you the next time you need to purchase parts!
Just as described in the add. Fast shipping. Great communication.
Customer Service
Poly Performance
8 years ago
Hey Duane, Thank you for leaving us your positive feedback. We're pleased to hear you had a great experience with us! We look forward to helping you out the next time you need parts.
-Maddie, Customer Service
購入日: 28/10/2017
0
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Trusted Customer
8 years ago
Trusted CustomerのPoly Performanceに関するコメント:
Answered all my questions and shipped what I wanted.
Customer Service
Poly Performance
8 years ago
Hey Albert, Thanks for taking your time to leave us your positive feedback. We are happy to hear you got what you wanted and all your questions were answered. We look forward to helping you out with parts in the future!
-Maddie, Customer Service
購入日: 30/10/2017
0
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TC
Trusted Customer
8 years ago
Trusted CustomerのPoly Performanceに関するコメント:
Shipping was fast, ordered Sunday night recived parts on Thursday. It was as if i payed for 2 day shipping (without the fees) cause we all know 2 day shipping is actually 3 days. Will recommend and...
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Customer Service
Poly Performance
8 years ago
Hey Lorenzo, We are happy to hear the shipping was fast for your order! Thank you for leaving us your positive feedback. We're looking forward to doing business with you again when you need more parts!
-Maddie, Customer Service
購入日: 29/10/2017
0
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TC
Trusted Customer
8 years ago
Trusted CustomerのPoly Performanceに関するコメント:
Everything from ordering to receiving my parcel was very easy
Customer Service
Poly Performance
8 years ago
Hi Nita, Thanks for leaving us your positive feedback. We're pleased to hear you had a great experience ordering from us! We look forward to hearing from you the next time you need parts.