The buying experience was very easy. I found exactly what I needed to finish my 4wheel project and ordered it. The item was promptly delivered and arrived at my house only a few short days later. It...
I ordered a transfer case adapter for my SM465 ******. Paid $85 for 2nd day air shipping as I needed it right away. It has now been 5 business days since I ordered the part and it has still not...
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Customer Support
Poly Performance
8 years ago
Hi Lee, I'm very sorry about the string of misfortunes you've had on your order. The vendor mistakenly shipped the item to us, and while we were able to process it back out the same day, via Next Day shipping, it looks like UPS is experiencing some delays locally. I''ll get the shipping charge refunded today. I hope everything works out for the best with your project, and I'll be monitoring your order until it's delivered.
This tube notcher is an absolute BEAST! It exceeded my expectations! I feel confident about referring other builders to buying this same product. Shipping was a little slow but their customer...
SHIPPING WAS VERY EXPENSIVE FOR SOMETHING THAT FIT IN AN ENVELOPE. PROCESSING AND SHIPPING WAS VERY VERY SLOW!
Customer Support
Poly Performance
8 years ago
Sorry about the shipping being expensive, but our website just can't always be accurate, especially on the smaller items. In the future you can always call us for better shipping rates and accurate stock checks. We appreciate the feedback and we will try to do better.
Hi, Thanks for leaving us your positive feedback. We are glad to hear you were happy with our great prices and fast shipping! We're looking forward to hearing from you the next time you need parts.
-Maddie, Customer Service
購入日: 07/03/2018
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TC
Trusted Customer
8 years ago
Trusted CustomerのPoly Performanceに関するコメント:
Called for a stock check and they had my rims and delivery was fast.
Customer Service
Poly Performance
8 years ago
Hey David, We appreciate you leaving us your positive feedback. Glad to hear what you needed was in stock and was delivered to you quickly! We're looking forward to helping you out the next time you need parts.
Great customer service and products arrived in a timely manner.
Customer Service
Poly Performance
8 years ago
Hello, Thank you for taking the time to leave us your positive feedback. We do our best to process all orders as fast as possible, and glad to hear that you were happy with our customer service. We are looking forward to helping you out in the future!
When I placed my order last month on the 20th I was never told or notified that the parts I had ordered were on back order, I kept calling getting the run around that they would ship the next day or...
Andy Knox
General Manager