I have shopped with pockets for many years. I used to live in stoke and started off using their shop in Hanley. I use them on line now. The SI shorts came presented amazingly. Great service as usual,
Vincent
Pockets
8 years ago
Thank you for the review! Will pass your kind words onto the entire Pockets Web Team.
商品のレビュー
購入日: 18/03/2018
0
共有
TC
Trusted Customer
8 years ago
Trusted CustomerのPocketsに関するコメント:
購入してから届くまでが、早かったこと。
Vincent
Pockets
8 years ago
Pleased to hear you enjoyed our service. Thank you for leaving this review, and for choosing pockets.co.uk
After paying for delivery my order was delivered 2 days after the promised date of delivery. Apparently the wrong label was stuck on even though DHL kept emailing me my order was out for delivery....
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Vincent
Pockets
8 years ago
I can only apologise again for your late delivery with DHL. Unfortunately, on this occasion, DHL let us down with our standard delivery time which never happens. I have refunded your postage cost for you.
Quick delivery, within 36 hours, shoes to my taste, no extra charge for the delivery service.
Great.
Why trough Brexit you have put this all at risk is something I still cannot understand.
Vincent
Pockets
8 years ago
A very interesting response! Thank you for your review. I will pass your kind words onto the Pockets Web Team.
商品のレビュー
Vincent
Pockets
8 years ago
The quality of Crockett & Jones truly speaks for itself - enjoy!
Shop in-store regularly but this was my first online purchase with Pockets. I bought multiple sizes and the return and repayment for the wrong sizes were processed the next day. Packaging on delivery...
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Vincent
Pockets
8 years ago
Thank you so much for taking the time to leave this review. We really value all our customers, so I will pass your kind words onto the entire Pockets Web Team.
All the best,
Vincent Sharp
Pockets Web Team Manager
商品のレビュー
Vincent
Pockets
8 years ago
Limitato are one of our favourite new brands here at Pockets - enjoy!
Sent defected items, collars where crushed, items were very carelessly packed! Customer service completely refused to exchange it unless I pay for the shipping items back and forth (I had to pay for...
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Paul
Pockets
8 years ago
We work very hard to send out our heavily reduced ' items in excellent condition and take time to wrap each item carefully and neatly in high-grade tissue and boxed. Many of the sale and post-season shirts are hung for storage purposes and therefore do not have their original packaging. I am sorry you expected the shirts to come in the original manufacturer packaging but I do not except that this means they are defective! Our photographs of the items are exactly as we send out, however, I shall look at improving our descriptions to state more clearly the original packaging may not be available for SALE items. Please feel free to call me directly at any time should you wish to discuss this further. Regards, Paul.
信頼できるカスタマー
8 years ago
I did not purchase these items as defective! Items I've received were carelessly packed in PLASTIC BAG, there was no box and no papers to protect collars. If you charge for shipping, at very least have courtesy to ship in box.
Before gifting these item, I would have to give them to dry cleaning, to try (if that even possible) to fix collars, which is nonsense, and I'm sure this wouldn't happen with professional company. Items I've received do not look as on the photos on the website (even sales item on the website look neat), I've got smashed and crushed shirts. I've purchased shirts from Saks5thAvenue before, they were perfectly packed and
I do not wish to call you directly, simply because I can see you do not wish to resolve the issue. From my side, I just will make sure other customers know what to expect.
信頼できるカスタマー
8 years ago
I did not purchase these items as defective! Items I've received were carelessly packed in PLASTIC BAG, there was no box and no papers to protect collars. If you charge for shipping, at very least have courtesy to ship in box.
Before gifting these item, I would have to give them to dry cleaning, to try (if that even possible) to fix collars, which is nonsense, and I'm sure this wouldn't happen with professional company. Items I've received do not look as on the photos on the website (even sales item on the website look neat), I've got smashed and crushed shirts. I've purchased shirts from Saks5thAvenue before, they were perfectly packed and
I do not wish to call you directly, simply because I can see you do not wish to resolve the issue. From my side, I just will make sure other customers know what to expect.
商品のレビュー
購入日: 08/03/2018
0
共有
TC
Trusted Customer
8 years ago
Trusted CustomerのPocketsに関するコメント:
Top quality service as usual and a great new selection of the new season, try not to shop elsewhere. 👍👍👍
You can now shop online and experience great advice, impeccable service and the latest looks all within a few clicks.
We're passionate about menswear and stock some of the worlds finest brands such as Moncler, C.P. Company, Hugo Boss, Belstaff, Paul Smith, Aqua di Parma, Canali, Stone Island and Burberry to name but a few.
You can now shop online and experience great advice, impeccable service and the latest looks all within a few clicks.
We're passionate about menswear and stock some of the worlds finest brands such as Moncler, C.P. Company, Hugo Boss, Belstaff, Paul Smith, Aqua di Parma, Canali, Stone Island and Burberry to name but a few.