I don't know what to say...after receiving my policy and immediately questioning two points on the policy, following Petplan's instruction to put my enquiry in writing to the "underwriter", and...
We were provided with Petplan insurance initially through our breeder. When I rang to continue the insurance, the operator was helpful and efficient, setting everything up easily. Unfortunately we...
I was given all the information I required to make an informed decision about taking out a policy with Petplan. Just made our first claim and very happy with efficiency and outcome.
Tried to take out a policy but you didn't want my business - never called me as promised and then just cancelled the policy on incorrect info.
Petplan Australia
Petcover Australia
10 years ago
Thanks for the honest feedback about your experience with us. I've passed your case directly onto the relevant area to investigate the circumstances, which will help us improve our customer service in the future. Please contact us on 1300 738 225 if you require further assistance on this matter.
The policy information query was handled well. A claim has been submitted by Canberra Vet Hospital on my behalf but have not seen any action from Petplan yet.
購入日: 22/01/2016
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Feefoに#よる#検証#済み
10 years ago
We have not had to claim as yet (touch wood), so cannot make comment on the full service. In my experience of Petplan thus far, signing up and continuing the plan has been acceptable in terms of...
Petcover is one of Australia's leading pet insurance providers. We are committed to helping to keep the nation’s pets healthy, and their owners happy. Petcover offers pet insurance plans for dogs, cats, horses and exotic pets such as birds, reptiles and small mammals.
Petcover is one of Australia's leading pet insurance providers. We are committed to helping to keep the nation’s pets healthy, and their owners happy. Petcover offers pet insurance plans for dogs, cats, horses and exotic pets such as birds, reptiles and small mammals.