The UK's most comprehensive range of pet insurance.
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去年の評価数:
すべて( 1,156件)のレビューを表示中
信頼できるカスタマー
Feefoに#よる#検証#済み
3 years ago
Quick response and payment
My pet insurance was transferred from another company. I sent a claim in by email which was easier than expected. I recieved a acknowledgment the same day. I was kept updated on the progress of my...
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Sophie
British Pet Insurance
3 years ago
Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.
0
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信頼できるカスタマー
Feefoに#よる#検証#済み
3 years ago
Good service
Sophie
British Pet Insurance
3 years ago
Thanks for taking the time to leave feedback, much appreciated.
0
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信頼できるカスタマー
Feefoに#よる#検証#済み
3 years ago
very helpful and friendly staff
knowledgeable and friendly telephone staff, they listened and reacted well to us, then provided competitive quotes for a renewal
Meagan Dziadosz-Marcel
British Pet Insurance
3 years ago
Thanks for leaving us such positive feedback and we're really, really pleased to hear you found the service helpful.
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信頼できるカスタマー
Feefoに#よる#検証#済み
3 years ago
EXCELLENT SERVICE
Would recommend. Very easy to make a claim direct through vet. Customer service was excellent at all times
Sophia
British Pet Insurance
3 years ago
Thanks for the great feedback on our service levels, we aim to please.
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信頼できるカスタマー
Feefoに#よる#検証#済み
3 years ago
Prompt/speedy settlement of my pet insurance claim! From my experience with British Pet Insurance, I'd be happy to recommend them.
Sophie
British Pet Insurance
3 years ago
Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this.
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信頼できるカスタマー
Feefoに#よる#検証#済み
3 years ago
Best experience of a Pet insurance company
Best experience of dealing with a pet insurance company.
I can't fault British Pet Insurance from the moment I contacted them, they were very friendly and informative. It took around a day for them...
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Sophia
British Pet Insurance
3 years ago
Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service.
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信頼できるカスタマー
Feefoに#よる#検証#済み
3 years ago
Fast and efficient service
Dealt with this claim so efficiently. One phone call, to sort some info they needed, but that was done really well. Money in my bank account in days. Excellent!
Sophia
British Pet Insurance
3 years ago
Thanks for the great feedback on your claims experience, we really appreciate it.
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TB
Tony Brady
Feefoに#よる#検証#済み
Cumbernauld
3 years ago
Tony BradyのBritish Pet Insuranceに関するコメント:
Fantastic service
Fantastic service, as I was worried about the costs of all the procedures, but I didn`t have to as it was all taken care of and money in my account a week after sending invoice.
Sophie
British Pet Insurance
3 years ago
Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:
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信頼できるカスタマー
Feefoに#よる#検証#済み
3 years ago
Customer service could be better
They were good to begin with, kept me informed. However as soon as it went to the claim dept all correspondence stopped. I received some money back but do not know how they calculated it.
Sophie
British Pet Insurance
3 years ago
Hi, thank you for your feedback, I have tried to call you regarding this to run through the breakdown of your claim. I have sent you an email which confirms all of these details for you. If you would like to discuss this further, please do not hesitate to get back in touch.
信頼できるカスタマー
3 years ago
Thank you for sending the letter.
0
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CW
Claire Wade
Feefoに#よる#検証#済み
3 years ago
Claire WadeのBritish Pet Insuranceに関するコメント:
I recently made a claim for my injured dog who had fallen down the stairs. The team were very helpful, kept me informed about progress and was very quick to resolve and pay the claim
Meagan Dziadosz-Marcel
British Pet Insurance
3 years ago
Thanks for the five star feedback, it means a lot.
Insurance that’s right for you and your pet.
✓ For your dog, cat, horse, exotics, and pet business.
✓ Choice, flexibility, and a range of optional extras.
✓ Quick and simple claims process.
✓ No additional charges for paying monthly.
✓ Feefo Gold Trusted Service from our friendly UK team.
Insurance that’s right for you and your pet.
✓ For your dog, cat, horse, exotics, and pet business.
✓ Choice, flexibility, and a range of optional extras.
✓ Quick and simple claims process.
✓ No additional charges for paying monthly.
✓ Feefo Gold Trusted Service from our friendly UK team.