Everyone I have spoken to has been supportive and patient. They have answered all questions and ensured that I have had lots of communication without feeling pressure. I have felt, even through this...
Great customer service provided with detailed attention paid to the needs and concerns of their clients. Wonderful experience so far with my case handler.
They were supposed to ring me back but they didn’t. They didn’t respond to my requests to call me.
Joe Harrod
PayPlan
2 years ago
Hi, Thank you taking the time to leave your feedback. We're really keen to look into this further for you and help. We would be really grateful if you could send in your PayPlan ID to online@payplan.com? Kind regards, Joe, The PayPlan Team.
Currently going through the process, but I used the WhatsApp feature which was great for people like me, who get super anxious speaking on the phone, especially about debt. Initially dealt with Jess...
We offer free, simple debt advice to anyone who needs it.
Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.
We offer free, simple debt advice to anyone who needs it.
Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.
