I have always rated Panasonic microwaves highly, but I will not purchase through Panasonic UK again.
My order was placed for next day delivery. The order arrived 3 days late. There was no...
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Panasonic Customer Care UK
Panasonic UK
1 year ago
Dear Customer,
Thank you for your feedback, and please accept our sincerest apologies for the inconvenience you experienced with your recent order.
We understand how frustrating it must have been to face delays in delivery, a lack of timely communication, and then to receive a faulty product. This is not the level of service we aim to provide, and we truly regret the trouble caused
Kindly note that you have been successfully refunded, and the credit can take up to 7 working days to appear in your original payment method (checking with our system, the notification email regarding the refund has been sent out on the 20th of August).
We appreciate your previous trust in Panasonic products and are genuinely sorry that this experience has led you to reconsider your future purchases with us. Your feedback has been shared with the relevant teams to help us improve our service going forward.
Sincerely,
Panasonic Customer Care UK
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信頼できるカスタマー
Feefoに#よる#検証#済み
1 year ago
Buying Panasonic
The service is excellent, very efficient delivery was quick
Panasonic Customer Care UK
Panasonic UK
1 year ago
Hello,
Thank you for your feedback. We appreciate you taking the time to share your experience.
Kind regards,
Panasonic Customer Care UK
Panasonic UK
0
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JS
Jenni Sida
Feefoに#よる#検証#済み
Dorset
1 year ago
Jenni SidaのPanasonic UKに関するコメント:
Panasonic Deals On-Line !
Always Good To See The Latest Panasonic Deals On Line!
Big Choice To Choose From!... Nice Cear Pictures To look At &
Full Info To Read On The Product.
Can Chat On Line, Ask The Questions You Need?
Go...
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Panasonic Customer Care UK
Panasonic UK
1 year ago
Hello Jenni,
Thank you for sharing your positive feedback about your experience browsing our online deals. We're delighted to hear you appreciate the wide selection of products, clear images, and comprehensive information available.
It's also great to know you find the online chat feature helpful. We appreciate you taking the time to share your thoughts.
Kind regards,
Panasonic Customer Care UK
0
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MT
Maggy Topley
Feefoに#よる#検証#済み
Canterbury
1 year ago
Maggy TopleyのPanasonic UKに関するコメント:
Top marks
Excellent communication from Panasonic from the moment of ordering onwards. Thorough and efficient delivery service and the bonus of an actual telephone number to ring Customer Service for help with...
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Panasonic Customer Care UK
Panasonic UK
1 year ago
Hello Maggy,
Thank you for your feedback regarding your recent experience with Panasonic UK. We're glad to hear you were impressed with our communication. We appreciate you sharing your comments.
Thanks again.
Kind regards,
Panasonic Customer Care UK
0
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PW
Peter Woodhouse
Feefoに#よる#検証#済み
Bristol
1 year ago
Peter WoodhouseのPanasonic UKに関するコメント:
Purchase of microwave
Great product but some difficulty getting the order placed, resolved by phoning customer support line
Panasonic Customer Care UK
Panasonic UK
1 year ago
Hello Peter,
Thank you for taking the time to share your feedback with us. We understand you experienced some difficulties placing your order. We appreciate you letting us know. We value your business and hope your experience with the product is positive.
Kind regards,
Panasonic Customer Care UK
Panasonic UK
0
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信頼できるカスタマー
Feefoに#よる#検証#済み
1 year ago
Panasonic tv specialist
Exemplary very polite respectful knowledgeable and helpful 👍
I got all the advice I asked for all the help I requested and they answer the phone straight away no press 1234567
Or music! The tv was...
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Panasonic Customer Care UK
Panasonic UK
1 year ago
Hello,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our service. It's especially rewarding to know our team was helpful. We appreciate you taking the time to share your experience.
Kind regards,
Panasonic Customer Care UK
Panasonic UK
0
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WG
William Gaunt
Feefoに#よる#検証#済み
Scunthorpe
1 year ago
William GauntのPanasonic UKに関するコメント:
Good service
Good "Patient" service.
Panasonic Customer Care UK
Panasonic UK
1 year ago
Hello William,
Thank you for taking the time to leave us a five-star review. We're delighted to hear about your positive experience. We appreciate your feedback.
Kind regards,
Panasonic Customer Care UK
Panasonic UK
0
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信頼できるカスタマー
Feefoに#よる#検証#済み
1 year ago
Prompt delivery by DHL, my favourite courier.
Good communications .
Easy to fill in the online guarantee.
Panasonic Customer Care UK
Panasonic UK
1 year ago
Hello,
Thank you for your five-star review. We appreciate you taking the time to share your feedback.
Kind regards,
Panasonic Customer Care UK
Panasonic UK
0
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DN
Damiano Nole
Feefoに#よる#検証#済み
Belfast
1 year ago
Damiano NoleのPanasonic UKに関するコメント:
The best pocket shave
I like the electric razor, it is very small and handy. Great for travel and easy to clean.
I am very happy with the purchase.
Panasonic Customer Care UK
Panasonic UK
1 year ago
Hello Damiano,
Thank you for your wonderful review of our electric razor. We're delighted to hear about your positive experience. We appreciate you taking the time to share your feedback.
Kind regards,
Panasonic Customer Care UK
Panasonic UK
0
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MG
Malcolm Gosling
Feefoに#よる#検証#済み
1 year ago
Malcolm GoslingのPanasonic UKに関するコメント:
Exstremely disappointed
I requested a return of a small item and an exchange. Due to the prevarication by the support staff I raised a dispute with PayPal.
The Company however, finally agreed to a return and a refund. The...
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Panasonic Customer Care UK
Panasonic UK
1 year ago
Dear Malcolm,
Thank you for your feedback, and we sincerely apologise for the frustration and inconvenience you’ve experienced.
We acknowledge your concerns and understand how important a timely resolution is. We also appreciate your update and your recognition that our Customer Support team is currently working with you to resolve this matter.
Furthermore, we appreciate your continued engagement with our Customer Support team regarding a resolution, and will do our utmost to bring this to a satisfactory conclusion as soon as possible.
Kind regards,
Panasonic Customer Care UK
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.