It should be no stars as I am yet to receive my parcel. Overboard said it was because I only paid for Royal Mail postage and there is nothing they can do. Paid £56.00 for nothing.
Luke S
OverBoard
3 years ago
Thanks for your feedback on your recent order – I’m sorry to hear there has been a delay with it arriving.
After checking the tracking details, a delivery attempt was made today (15/09) but apparently no one was in, so by following the tracking details sent you can book redelivery with Royal Mail or go and collect the order from your local depot.
I will send an email directly to you with your tracking details to ensure you have that info to sort the order out.
As it is late arriving, I will also get the standard shipping fee you paid refunded.
Apologies for any inconvenience caused.
Many thanks, the OverBoard Team
KA
Katherine Amos
3 years ago
Hi Luke,
As the delivery was late I was away on holiday. I rebooked a delivery for 25th and my backpack arrived and was as described.
Thanks for your help to get my goods to me.
商品のレビュー
購入日: 30/08/2023
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Andrew Dover
3 years ago
Andrew DoverのOverBoardに関するコメント:
wanted to repair bag - sent replacement part very quickly and free (only paying for shipping!)
It all began back in 2006 on the beaches of Thailand and Australia. Friends since university, Dan and Joel, decided to quit the rat race, slip on their flip-flops and go traveling for six months on an epic beach, boat, surf and scuba holiday. For weeks they fought to keep their technology, valuables and clothes dry and sand free. And that’s when it struck them; what they needed was a functional waterproof bag that could protect their possessions without slowing them down.
It all began back in 2006 on the beaches of Thailand and Australia. Friends since university, Dan and Joel, decided to quit the rat race, slip on their flip-flops and go traveling for six months on an epic beach, boat, surf and scuba holiday. For weeks they fought to keep their technology, valuables and clothes dry and sand free. And that’s when it struck them; what they needed was a functional waterproof bag that could protect their possessions without slowing them down.