I have given a 3 star review due to that their Warrenty is rubbish.
Luke
OverBoard
1 year ago
Thanks for submitting feedback on the service.
Our 5 year extended warranty covers defects in the materials and manufacture of the product, not damage inflicted to the item as per our terms and conditions. As your bag had damage to it that wasn't a manufacturing fault, we weren't able to help further with it I'm afraid.
Many thanks, the OverBoard Team
Excellent communication and response. I forgot to apply a discount code and Overboard kindly applied it after the transaction, refunding me the equivalent. Great, thoughtful products and the right...
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Luke
OverBoard
1 year ago
Thank you for your feedback - I'm glad to hear we were able to quickly resolve that issue for you, of a discount code not being used but refunding the amount afterwards.
We hope you enjoy your gear for many trips to come!
Many thanks, the OverBoard Team
It all began back in 2006 on the beaches of Thailand and Australia. Friends since university, Dan and Joel, decided to quit the rat race, slip on their flip-flops and go traveling for six months on an epic beach, boat, surf and scuba holiday. For weeks they fought to keep their technology, valuables and clothes dry and sand free. And that’s when it struck them; what they needed was a functional waterproof bag that could protect their possessions without slowing them down.
It all began back in 2006 on the beaches of Thailand and Australia. Friends since university, Dan and Joel, decided to quit the rat race, slip on their flip-flops and go traveling for six months on an epic beach, boat, surf and scuba holiday. For weeks they fought to keep their technology, valuables and clothes dry and sand free. And that’s when it struck them; what they needed was a functional waterproof bag that could protect their possessions without slowing them down.