Website says opening times Monday to Friday 8am to 5pm but they do close earlier on Fridays. Be sure to give them a call. I came Friday before 5pm and warehouse closed. They apologises and sent my...
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Luke S
OverBoard
7 years ago
Thank you for taking the time to submit feedback on the service of your recent order.
We apologise again for the inconvenience caused by coming to collect your order and not being open. We have now updated the times on our website to show the correct closing time on Fridays to ensure this doesn't happen again.
The bag has now been dispatched to you and should arrive very soon.
Many thanks, The OverBoard Team
Excellent web-site; Outstanding product (i am a returning customer) and when something went slightly wrong through no fault of their own Overboard's customer service team (brilliant job Luke) sorted...
Superquick delivery - arrived before 0A came home so was able to open snd srash in my den before being ragged for buying ANOTHER Overboard bag...
Whilst not fully tested yet have every confidence it...
Perfect delivery and perfect return and refund of unneeded product. Wife loves the backpack 👌
商品のレビュー
購入日: 24/08/2019
0
共有
信頼できるカスタマー
7 years ago
Good telephone response, item delivered on time
商品のレビュー
Luke S
OverBoard
7 years ago
Thank you for taking the time to submit feedback on your recent purchase.
I am sorry if the information on the website wasn't clear on the size of the internal pocket. We do our upmost to ensure information and details are correct and as informative as possible. I will pass this onto our website team to look into.
If the item is unsuitable because of the internal pocket being too small, then we are happy to receive this bag back for a full refund of the item cost. If you email support@overboard.com then they will be able to advise of this process.
Many thanks, The OverBoard Team
購入日: 14/08/2019
0
共有
TC
Trusted Customer
7 years ago
Trusted CustomerのOverBoardに関するコメント:
Fast delivery as promised , reasonable postal charges as well.
It all began back in 2006 on the beaches of Thailand and Australia. Friends since university, Dan and Joel, decided to quit the rat race, slip on their flip-flops and go traveling for six months on an epic beach, boat, surf and scuba holiday. For weeks they fought to keep their technology, valuables and clothes dry and sand free. And that’s when it struck them; what they needed was a functional waterproof bag that could protect their possessions without slowing them down.
It all began back in 2006 on the beaches of Thailand and Australia. Friends since university, Dan and Joel, decided to quit the rat race, slip on their flip-flops and go traveling for six months on an epic beach, boat, surf and scuba holiday. For weeks they fought to keep their technology, valuables and clothes dry and sand free. And that’s when it struck them; what they needed was a functional waterproof bag that could protect their possessions without slowing them down.