I ordered a yellow backpack but received an email a couple of days later to say that colour was unavailable. I was offered an alternative which I accepted.
the following day I was disappointed to...
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Luke S
OverBoard
6 years ago
Thank you for taking the time to submit a review on your recent purchasing experience.
Firstly, I am sorry for the problem you had with the item ordered not being in stock. We do our upmost to ensure the website is up to date with product availability but on the very rare occasion one will slip through the net!
With regards to the offer email received, we do run numerous offers during the Christmas period so I'm sorry if one was made live a few days later on an item you had already purchased. As a gesture of good will for the stock issue I will get one of the free bundles (Laptop tidy and water bottle) sent to you asap.
Many thanks, The OverBoard Team
The OverBoard site is easy to navigate with helpful information. The Customer Service (Joel) was excellent with speedy communication. The delivery was fast. I am very pleased overall with the...
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商品のレビュー
購入日: 25/11/2019
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信頼できるカスタマー
6 years ago
Definitely recommend, very efficient in keeping you informed, brilliant products and quick delivery.
It all began back in 2006 on the beaches of Thailand and Australia. Friends since university, Dan and Joel, decided to quit the rat race, slip on their flip-flops and go traveling for six months on an epic beach, boat, surf and scuba holiday. For weeks they fought to keep their technology, valuables and clothes dry and sand free. And that’s when it struck them; what they needed was a functional waterproof bag that could protect their possessions without slowing them down.
It all began back in 2006 on the beaches of Thailand and Australia. Friends since university, Dan and Joel, decided to quit the rat race, slip on their flip-flops and go traveling for six months on an epic beach, boat, surf and scuba holiday. For weeks they fought to keep their technology, valuables and clothes dry and sand free. And that’s when it struck them; what they needed was a functional waterproof bag that could protect their possessions without slowing them down.