12 days later, no product. Emailed said it was shipped, but link still says that the order has been accepted and getting ready for shipping. No contact from seller.
Luke S
OverBoard
5 years ago
Thank you for submitting feedback on your recent order.
We are very sorry that there has been a delay in you receiving your items. Royal Mail are currently experiencing delays at depots because of the current Covid situation due to staff shortages and a high volume of packages being handled.
We have checked the basic tracking information for your package and it is showing that it has now been delivered to you on 15/11, so hopefully you have received it. As a gesture of good will we have refunded the shipping cost you paid as the delivery was late, and have emailed confirming this to you.
Apologies again for the delivery delay by Royal Mail, and hopefully you enjoy your products now they have arrived.
Many thanks, The OverBoard Team
Firstly, I was surprised at how quickly these guys despatched. Within 15 minutes of placing the order I got the email to say it was on the way and had a Royal Mail delivery the following morning.
As...
I have purchased the Overboard
Pro-Sports Waterproof Backpack - 20 Litres in Yellow. This is my second purchase of an Overboard bag and I wouldn’t swap for anything else.
This one has good...
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Luke S
OverBoard
5 years ago
Thank you for taking the time to submit a review.
We are very happy to hear you love our products so much and have purchased another backpack! We hope this new one gives you as much use and life as your previous one.
Many thanks, the OverBoard Team
It all began back in 2006 on the beaches of Thailand and Australia. Friends since university, Dan and Joel, decided to quit the rat race, slip on their flip-flops and go traveling for six months on an epic beach, boat, surf and scuba holiday. For weeks they fought to keep their technology, valuables and clothes dry and sand free. And that’s when it struck them; what they needed was a functional waterproof bag that could protect their possessions without slowing them down.
It all began back in 2006 on the beaches of Thailand and Australia. Friends since university, Dan and Joel, decided to quit the rat race, slip on their flip-flops and go traveling for six months on an epic beach, boat, surf and scuba holiday. For weeks they fought to keep their technology, valuables and clothes dry and sand free. And that’s when it struck them; what they needed was a functional waterproof bag that could protect their possessions without slowing them down.