The staff were friendly and contacted us when they said they would, but the lack of attention to detail was frustrating. This was what should have been a straightforward renewal, but we had to...
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Ruan
One Insurance Solution Torquay
10 years ago
Thanks for your feedback,
I am sorry that your experience when renewing the policy has not been as expected. Your comments will be taken on board and fed back to the relevant departments for review. Please let me know if you require any further assistance
Very longwinded and as i was reinsuring same vehicle with same drivers and same information all seemed pointless ,for example i have to apply to one insurance for my no claims discount to prove to...
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Ruan
One Insurance Solution Torquay
10 years ago
Thanks for your feedback,
I am sorry that your experience when purchasing your policy has not been as expected. Your comments will be taken on board and feedback to the relevant departments for review. Please let me know if you require any further assistance.
Quite efficient and quick but some information was mixed up or incorrect and even out of date. Whoever did the compilling of the information and preparing forms needs better focus. Land-line number...
I contacted them twice to renew my insurance & was told that the person was unavailable and I would be called back, no call back received.
Asked for documents to be emailed, no email received. Called...
さらに表示
Ruan
One Insurance Solution Torquay
10 years ago
Thanks for your feedback, I am sorry that your experience when renewing the policy has not been as expected. Your comments will be taken on board and feedback to the relevant departments for review. Please let me know if you require any further assistance.
One Insurance Solution likes to keep our insurance simple; offering competitively priced commercial and personal solutions both Online and over the phone.
One Insurance Solution likes to keep our insurance simple; offering competitively priced commercial and personal solutions both Online and over the phone.
