Thank you for taking the time to provide your feedback. We're sorry for the miscommunication and understand how frustrating this experience would have been. This is not the standard of service we strive to provide for our customers.
We have investigated the matter and provided feedback to the relevant team member to help ensure better customer outcomes in the future.
I understand that a member of our Sales Care team contacted you yesterday and confirmed that your cover is in place. We appreciate the opportunity to clarify the situation and resolve your concerns.
If there is anything further we can assist you with, please don't hesitate to reach out. Thank you again for your feedback, as it helps us continue to improve our service.
Kind regards,
Stephen
NobleOak - Operations Manager
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 month ago
Life insurance
Great service and sorted in a few days
0
共有
MS
Mariska Setionago
Feefoに#よる#検証#済み
1 month ago
Mariska SetionagoのNobleOak Life Limitedに関するコメント:
Great service
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 month ago
Good communication
Aaron was nice to talked through and able to explain and respond to my inquiries in the soonest possible time. Will recommend highly to my family and friends.
0
共有
PU
Primali Udawatta
Feefoに#よる#検証#済み
AUS
1 month ago
Primali UdawattaのNobleOak Life Limitedに関するコメント:
Professional
Professional and courteous staff… easy to talk and explained everything I need
0
共有
MG
Michael Gainer
Feefoに#よる#検証#済み
AUS
1 month ago
Michael GainerのNobleOak Life Limitedに関するコメント:
Good experience
Good customer service and gave a good quote. Easy to get approval after a few questions.
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 month ago
Exceptional service.
Great service and very friendly. Customer service willing to go the extra mile.
0
共有
RL
Regina Lemaiyan
Feefoに#よる#検証#済み
AUS
1 month ago
Regina LemaiyanのNobleOak Life Limitedに関するコメント:
Effective the agent was resourceful,thus able to answer the questions that
Effective and efficient on boarding. I would definitely recommend it. Premiums are lower as compared to the previous l had.
0
共有
TW
Toby Willson
Feefoに#よる#検証#済み
AUS
1 month ago
Toby WillsonのNobleOak Life Limitedに関するコメント:
Lovely and easy to deal with.
0
共有
AK
Anju Kumar
Feefoに#よる#検証#済み
1 month ago
Anju KumarのNobleOak Life Limitedに関するコメント:
Chris was very detailed in explaining the policy and very professional
