it was quick and easy operator was very easy to talk to and understand
took 30 minutes and it was all completed for my husband and i.
CX
New Zealand Seniors
1 year ago
Hi there,
Thank you for your kind words! We are pleased to hear that the setup process was quick and easy for you and your husband. It's great to know our staff made the experience smooth and friendly. We appreciate you taking the time to share your experience with us.
Kind regards,
Alisa
Hi there,
Thank you for sharing your review with us, I am sorry to hear about any dissatisfaction that has been caused. As this is not how we would like for our customers to feel about their policies, we appreciate you bringing your concerns to our attention.
We would greatly appreciate the opportunity to get in touch with you and walk you through your policy while attending to any queries that may exist.
I have organised for one of our team members to contact you, can you please confirm a suitable time when you wish to be contacted.
Kind regards,
Scott
商品のレビュー
CX
New Zealand Seniors
1 year ago
Hi there,
Thank you for sharing your review with us, I am sorry to hear about any dissatisfaction that has been caused. As this is not how we would like for our customers to feel about their policies, we appreciate you bringing your concerns to our attention.
We would greatly appreciate the opportunity to get in touch with you and walk you through your policy while attending to any queries that may exist.
I have organised for one of our team members to contact you, can you please confirm a suitable time when you wish to be contacted.
Kind regards,
Scott
CX
New Zealand Seniors
1 year ago
Hi there,
I understand that you have been in touch with our team, please do not hesitate to reach out if you have any further questions.
Kind regards,
Scott
購入日: 14/07/2025
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 year ago
Very patient and informative
CX
New Zealand Seniors
1 year ago
Hi there,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Hi there,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Excellent, my choice when compaired to other providers.
CX
New Zealand Seniors
1 year ago
Hi there,
It is great to hear that we have been able to assist you with your insurance needs and of the value that you have found in your cover.
Thank you for taking the time to let us know about your experience, we really appreciate it!
Kind regards,
Alisa
The service was excellent and did not influence my decision
CX
New Zealand Seniors
1 year ago
Hi there,
Thank you for reaching out to share your review with us. I am sorry to hear that we have been unable to assist you with your insurance needs at this time and appreciate you sharing your feedback with us.
Please don't hesitate to contact us if you require any assistance in the future and our team will be happy to help.
Kind regards,
Alisa
商品のレビュー
CX
New Zealand Seniors
1 year ago
Hi there,
Thank you for reaching out to share your review with us. I am sorry to hear that we have been unable to assist you with your insurance needs at this time and appreciate you sharing your feedback with us.
Please don't hesitate to contact us if you require any assistance in the future and our team will be happy to help.
Kind regards,
Alisa
Service excellent person that I was dealing with explained everything well. Only problem is i still have received any of the information that is supposed to sent to me
CX
New Zealand Seniors
1 year ago
Hi there,
Thank you for reaching out and we are so pleased to hear of the excellent service that you received when speaking with our team member.
When it comes to your documents, it may take between 7-10 business days to receive via post. However, if you would like for your documents to be emailed, please let me know and I can arrange this for you.
Thanks again for taking the time to share your experience and your feedback with us, we really appreciate it.
Kind regards,
Alisa
The operator I spoke too was very knowledgeable, professional & patient as i had many questions to ask, he offered alternative options for me to consider & they were most suitable for me. Outstanding...
さらに表示
CX
New Zealand Seniors
1 year ago
Hi Deirdre,
Thank you for sharing your experience on your recent contact with us. Our team of professionals are dedicated to providing the best customer service. It’s so nice to hear that our team helped to make your experience such a positive one.
Kind regards,
Scott
Great service pleasant staff everything explained clearly looking forward to any future communication with you
CX
New Zealand Seniors
1 year ago
Hi Bryan,
It is wonderful to hear of the service that you received when speaking with our helpful team member and that we have been able to assist you with your insurance needs.
Thank you for taking the time out of your day to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
商品のレビュー
購入日: 07/07/2025
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 year ago
Service received was good
CX
New Zealand Seniors
1 year ago
Hi there,
We are pleased to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Alisa
New Zealand Seniors offers cost-effective financial products that help people protect what’s most important to them. We place our customers at the heart of everything we do by providing trusted products that are simple to use and understand.
We are committed to identifying and developing services and products we believe protect and improve the wellbeing of all senior New Zealanders.
New Zealand Seniors offers cost-effective financial products that help people protect what’s most important to them. We place our customers at the heart of everything we do by providing trusted products that are simple to use and understand.
We are committed to identifying and developing services and products we believe protect and improve the wellbeing of all senior New Zealanders.