Chris was excellent and went over and above to give my pease of mind. He rang me back when he said he would, and made me feel at ease.
CX
New Zealand Seniors
1 year ago
Hi Michelle,
We are always happy to hear of the great service our valued customers receive when speaking with our team members and that we have been able to assist you with your insurance needs.
Thank you for taking the time to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
Service was excellent. Got the policy documents on email shortly after phone call and was able to read through them at my leisure and understand them as had been previously explained.
CX
New Zealand Seniors
1 year ago
Hi there,
We are always delighted to hear that we have been able to assist our customers and of the excellent service our team provides.
Thank you for taking the time out of your day to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
Teresa explained the whole Funeral process with me.
Asked??s, answered to my satisfaction.
Bought policy suitable for me.
CX
New Zealand Seniors
1 year ago
Hi Jennifer,
It is a pleasure to hear of the great service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Absolutely without a doubt, EXCELLENT in every way possible.
CX
New Zealand Seniors
1 year ago
Hi Edith,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future.
Kind regards,
Scott
商品のレビュー
購入日: 05/08/2025
0
共有
DP
Dhirendra Pratap
Feefoに#よる#検証#済み
1 year ago
Dhirendra PratapのNew Zealand Seniorsに関するコメント:
Email not received as promised
CX
New Zealand Seniors
1 year ago
Hi Dhirendra,
Thank you for reaching out and I am sorry to hear you have not received your email as of yet.
As this email is system generated, our correspondence can sometimes be filtered in to the spam/junk folder of an inbox.
In saying this, if you don't receive your email within 24-48 business hours, please let me know and I can arrange for our team to be in touch with you to confirm your email address and look into this further with you.
Kind regards,
Alisa
Hi Janice,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Firstly, I am disappointed with the agent who contacted me. 'Just a few minutes' she said, when I told her I was just about heading out the door to work. Late for work I was, due to the call lasting...
さらに表示
CX
New Zealand Seniors
1 year ago
Hi there, Thank you for sharing your review with us, I am sorry for any dissatisfaction caused. It's disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes.
We would like the opportunity to review your experience and provide feedback. I have passed along your comments to our team for review, please do not hesitate to reach out if you have any queries about your policy. Kind regards, Scott
商品のレビュー
CX
New Zealand Seniors
1 year ago
Hi there, Thank you for sharing your review with us, I am sorry for any dissatisfaction caused. It's disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes.
We would like the opportunity to review your experience and provide feedback. I have passed along your comments to our team for review, please do not hesitate to reach out if you have any queries about your policy. Kind regards, Scott
購入日: 31/07/2025
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 year ago
I had a good experience and very helpful
and understanding
CX
New Zealand Seniors
1 year ago
Hi there,
We are always happy to hear of the great service our valued customers receive when speaking with our team members and that we have been able to assist you with your insurance needs.
Thank you for taking the time to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
Service received was excellent. Call taker was knowledgeable and explained the options very well with the information I shared
CX
New Zealand Seniors
1 year ago
Hi there,
Thank you for your kind feedback! We're delighted to hear you received excellent service and that our team member was able to clearly explain your options. Providing knowledgeable and helpful support is always our goal and we appreciate you taking the time to let us know about your experience.
Kind regards,
Alisa
Hi there,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
New Zealand Seniors offers cost-effective financial products that help people protect what’s most important to them. We place our customers at the heart of everything we do by providing trusted products that are simple to use and understand.
We are committed to identifying and developing services and products we believe protect and improve the wellbeing of all senior New Zealanders.
New Zealand Seniors offers cost-effective financial products that help people protect what’s most important to them. We place our customers at the heart of everything we do by providing trusted products that are simple to use and understand.
We are committed to identifying and developing services and products we believe protect and improve the wellbeing of all senior New Zealanders.