OMG. Why do they have to read everything out when I'm only gonna read it all over again to sign it. Just get the main Question instead of reading it out. By the end of the call I so wanted to hang up...
さらに表示
CX
New Zealand Seniors
1 year ago
Hi there,
Thank you for sharing your review with us, I am sorry to hear about any dissatisfaction caused. As this is not how we would like for our customers to feel, we appreciate you bringing your concerns to our attention. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes.
We have shared your feedback with our team to be reviewed. If you have any questions about your policy, please do not hesitate to reach out as we would love the opportunity to assist you.
Kind regards,
Scott
商品のレビュー
CX
New Zealand Seniors
1 year ago
Hi there,
Thank you for sharing your feedback with us. If you have any questions, please do not hesitate to let us know.
Kind regards,
Scott
購入日: 04/09/2025
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 year ago
Very patient and knowledgeable operator, who took me through every aspect step by step and wxpkained everything very well. I had seen all the ads on TV so I was up to date with the way things worked...
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CX
New Zealand Seniors
1 year ago
Hi there,
We are always happy to hear of the great service our valued customers receive when speaking with our team members and that we have been able to assist you with your insurance needs.
Thank you for taking the time to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
商品のレビュー
購入日: 04/09/2025
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 year ago
Great service & communication
CX
New Zealand Seniors
1 year ago
Hi there,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.
Kind regards,
Alisa
商品のレビュー
購入日: 01/09/2025
0
共有
IA
Ilisapesi To'a
Feefoに#よる#検証#済み
70 Grove road Papakura
1 year ago
Ilisapesi To'aのNew Zealand Seniorsに関するコメント:
Easy and more understanding .they explaining how important wen I'm gone and the kids are looking after by the money I left
CX
New Zealand Seniors
1 year ago
Hi Ilisapesi,
We are happy to hear of the value that you have found in your cover and of the service that you have received during your experience.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
商品のレビュー
購入日: 06/08/2025
0
共有
HC
Harry Keith Cade
Feefoに#よる#検証#済み
Napier
1 year ago
Harry Keith CadeのNew Zealand Seniorsに関するコメント:
All questions were answered
CX
New Zealand Seniors
1 year ago
Hi Harry,
We are pleased to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
商品のレビュー
購入日: 01/09/2025
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 year ago
Very thorough and detailed
CX
New Zealand Seniors
1 year ago
Hi there,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
The service was friendly, competent and all aspects of my purchase were explained well. Interchange needed between departments was seamless.
CX
New Zealand Seniors
1 year ago
Hi there,
It is a pleasure to hear of the great service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words onto our team member on your behalf.
Kind regards,
Alisa
Very kind of the person I felt comfortable with the service
CX
New Zealand Seniors
1 year ago
Hi there,
We are pleased to hear of the service that you received when speaking with our helpful team member and that we have been able to assist you with your insurance needs.
Thank you for taking the time out of your day to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
Hi Karlene,
We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Hi Sioeli,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Alisa
New Zealand Seniors offers cost-effective financial products that help people protect what’s most important to them. We place our customers at the heart of everything we do by providing trusted products that are simple to use and understand.
We are committed to identifying and developing services and products we believe protect and improve the wellbeing of all senior New Zealanders.
New Zealand Seniors offers cost-effective financial products that help people protect what’s most important to them. We place our customers at the heart of everything we do by providing trusted products that are simple to use and understand.
We are committed to identifying and developing services and products we believe protect and improve the wellbeing of all senior New Zealanders.