Too much information to contain.
Possibly discussion a good time to talk, I expressed I had another appointment the conversation appeared too Lo g no time frame
CX
New Zealand Seniors
10 months ago
Hi there,
Thank you for reaching out and sharing your feedback with us, we are sorry for any dissatisfaction caused during your experience.
In saying this, we really appreciate hearing from our customers and hearing your open and honest feedback.
We are always looking at ways we can enhance the service we provide and have passed your feedback on to the relevant department.
Kind regards,
Alisa
商品のレビュー
CX
New Zealand Seniors
10 months ago
Hi there,
Thank you for reaching out and sharing your feedback with us, we are sorry for any dissatisfaction caused during your experience.
In saying this, we really appreciate hearing from our customers and hearing your open and honest feedback.
We are always looking at ways we can enhance the service we provide and have passed your feedback on to the relevant department.
Please let me know if you would like to be contacted to discuss any concerns or queries you might have regarding your policy and I can arrange a team member to be in touch with you.
Kind regards,
Alisa
Hi there,
Thank you for sharing your review with us, I am sorry to hear about your sister, I would like to share my condolences with you and your family.
It is lovely to hear that we were able to assist you in finding a policy suitable for your needs and that it is of value to you.
We appreciate your kind words and the feedback you have shared.
Kind regards,
Scott
Hi Adele,
It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us.
Kind regards,
Alisa
Hi there,
We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Hi there,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
商品のレビュー
購入日: 03/12/2025
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
10 months ago
Funeral Insurance
CX
New Zealand Seniors
10 months ago
Hi there,
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Genius very helpful and straightforward very persuasive and very understandable.
CX
New Zealand Seniors
10 months ago
Hi there,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Hi Frances,
Thank you for taking the time to share your feedback with us and we are sorry to hear of any frustrations caused during your experience.
Unfortunately, we can't provide a life insurance quote online. This is because we need to determine your eligibility first and what premium you are to be charged. The way that we do this is to ask you a series of health and lifestyle questions over the phone.
However, through our online portal (found at https://www.nzseniors.co.nz/my-account ) you can:
-Access your policy and beneficiary details
-Update your contact details
-Update your payment details
-Make a payment
Thanks again for sharing your feedback with us, please don't hesitate to reach out if you require any assistance in the future.
Kind regards,
Alisa
商品のレビュー
CX
New Zealand Seniors
10 months ago
Hi Frances,
Thank you for taking the time to share your feedback with us and we are sorry to hear of any frustrations caused during your experience.
Unfortunately, we can't provide a life insurance quote online. This is because we need to determine your eligibility first and what premium you are to be charged. The way that we do this is to ask you a series of health and lifestyle questions over the phone.
However, through our online portal (found at https://www.nzseniors.co.nz/my-account ) you can:
-Access your policy and beneficiary details
-Update your contact details
-Update your payment details
-Make a payment
Thanks again for sharing your feedback with us, please don't hesitate to reach out if you require any assistance in the future.
Kind regards,
Alisa
購入日: 30/11/2025
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
10 months ago
Explanation easy and concise
CX
New Zealand Seniors
10 months ago
Hi there,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
New Zealand Seniors offers cost-effective financial products that help people protect what’s most important to them. We place our customers at the heart of everything we do by providing trusted products that are simple to use and understand.
We are committed to identifying and developing services and products we believe protect and improve the wellbeing of all senior New Zealanders.
New Zealand Seniors offers cost-effective financial products that help people protect what’s most important to them. We place our customers at the heart of everything we do by providing trusted products that are simple to use and understand.
We are committed to identifying and developing services and products we believe protect and improve the wellbeing of all senior New Zealanders.