Hi there,
It is wonderful to hear of the service that you received when speaking with our helpful team member and that we have been able to assist you with your insurance needs.
Thank you for taking the time out of your day to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
I thought the operator was very polite and helpful and very patient and friendly with me
CX
New Zealand Seniors
5 months ago
Hi there,
It is always great to hear of the service our customers receive when speaking with our helpful team members and we appreciate you taking the time to let us know about your experience.
Kind regards,
Alisa
Hi Trevor,
Thank you for sharing your review with us, I am sorry to hear about any dissatisfaction that has been caused. It's disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes
We would like the opportunity to look into this further for feedback purposes. We appreciate your feedback, if you have any questions, please let us know and we will do our best to assist.
Kind regards,
Scott
商品のレビュー
CX
New Zealand Seniors
5 months ago
Hi Trevor,
Thank you for sharing your review with us, I am sorry to hear about any dissatisfaction that has been caused. It's disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes
We would like the opportunity to look into this further for feedback purposes. We appreciate your feedback, if you have any questions, please let us know and we will do our best to assist.
Kind regards,
Scott
購入日: 16/04/2026
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
6 months ago
Great job
CX
New Zealand Seniors
5 months ago
Hi there,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.
Kind regards,
Alisa
See beginning all there wonderful was going to do funeral but had moment life insurance for 7 years half the price but only $8000 best stick with them at moment but Frances said call me in today days...
さらに表示
CX
New Zealand Seniors
5 months ago
Hi Kim,
We are always happy to hear of the great service our valued customers receive when speaking with our team members and that we have been able to assist you with your insurance needs.
Thank you for taking the time to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
商品のレビュー
購入日: 14/04/2026
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
6 months ago
Great service
CX
New Zealand Seniors
6 months ago
Hi there,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Alisa
Great service, people answering the phone with time to discuss what you need, thank you, I can die in peace now 🙏❤️
CX
New Zealand Seniors
6 months ago
Hi Victoria,
Thank you so much for your kind words, it really means a lot to our team.
We’re glad we could give you the time and support you needed, and that you felt well looked after. That’s exactly what we aim for.
Wishing you continued peace of mind, and we’re always here if you need anything.
Kind regards,
Scott
Hi there,
It is always great to hear of the service our customers receive when speaking with our helpful team members and we appreciate you taking the time to let us know about your experience.
Kind regards,
Alisa
Hi Erin,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Alisa
商品のレビュー
購入日: 16/04/2026
0
共有
HP
Hilda Pou
Feefoに#よる#検証#済み
NZL
6 months ago
Hilda PouのNew Zealand Seniorsに関するコメント:
Awesome Service Like I said would definitely advise family Members to join 👍
CX
New Zealand Seniors
6 months ago
Hi Hilda,
Thank you for your wonderful feedback. We’re so pleased to hear you had an awesome experience, and it means a lot that you’d recommend us to your family.
We really appreciate your support!
Kind regards,
Scott
New Zealand Seniors offers cost-effective financial products that help people protect what’s most important to them. We place our customers at the heart of everything we do by providing trusted products that are simple to use and understand.
We are committed to identifying and developing services and products we believe protect and improve the wellbeing of all senior New Zealanders.
New Zealand Seniors offers cost-effective financial products that help people protect what’s most important to them. We place our customers at the heart of everything we do by providing trusted products that are simple to use and understand.
We are committed to identifying and developing services and products we believe protect and improve the wellbeing of all senior New Zealanders.