Hi there,
We are happy to hear of the value that you have found in your cover and of the service that you have received during your experience.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
商品のレビュー
CX
New Zealand Seniors
5 months ago
Hi there,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.
Kind regards,
Alisa
My experience was awesome, friendly - informative - polite
CX
New Zealand Seniors
5 months ago
Hi there,
Thank you so much for your kind words! We’re really glad to hear you had such an awesome experience. Our team takes pride in being friendly, informative, and polite, so it means a lot that it stood out to you.
We look forward to hearing from you in the future.
Kind regards,
Scott
Hi there,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Hi Patricia,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future.
Kind regards,
Scott
The lovely and professional person I spoke to guided me through the process with ease and support
Thank-you
CX
New Zealand Seniors
5 months ago
Hi there,
We are always happy to hear of the great service our customers receive when speaking with our team members and that arranging your cover was made easy.
Thank you for taking the time to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
商品のレビュー
購入日: 08/05/2026
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
5 months ago
The service i recieved was excellent 👌
CX
New Zealand Seniors
5 months ago
Hi there,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Alisa
Long was very helpful, easy to understand and knowledgeable. Thank you Long. I was going to sign up with NZ Seniors but then I found a better and more affordable premium with a different Insurance...
さらに表示
商品のレビュー
CX
New Zealand Seniors
5 months ago
Hi Shannell,
Thank you for your feedback. We’re pleased to hear that Long provided friendly, knowledgeable, and helpful service.
If you require any assistance please let me know, our team are always happy to assist. Kind regards,
Scott
購入日: 04/05/2026
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
5 months ago
Excellent service!
Your rep had a lovely telephone manner, knew what he was delivering and explained all very well.
CX
New Zealand Seniors
5 months ago
Hi there,
Thank you for your kind feedback. We’re pleased to hear that our representative provided a clear and professional experience, and that everything was explained well. We’ll be sure to share your comments with the team.
Kind regards,
Scott
Not impressed, all I wanted was a quote.
Instead I got a policy number and now have to go through channels to cancel
CX
New Zealand Seniors
5 months ago
Hi there,
Thank you for sharing your review with us, we appreciate the feedback you have provided. It's disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes.
I can see that a call back was set for one of our team members to assist you with your request, if you do require further help, please let me know and I can organise for someone to be in touch.
Kind regards,
Scott
商品のレビュー
CX
New Zealand Seniors
5 months ago
Hi there,
Thank you for sharing your review with us, we appreciate the feedback you have provided. It's disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes.
I can see that a call back was set for one of our team members to assist you with your request, if you do require further help, please let me know and I can organise for someone to be in touch.
Kind regards,
Scott
Hi there,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
New Zealand Seniors offers cost-effective financial products that help people protect what’s most important to them. We place our customers at the heart of everything we do by providing trusted products that are simple to use and understand.
We are committed to identifying and developing services and products we believe protect and improve the wellbeing of all senior New Zealanders.
New Zealand Seniors offers cost-effective financial products that help people protect what’s most important to them. We place our customers at the heart of everything we do by providing trusted products that are simple to use and understand.
We are committed to identifying and developing services and products we believe protect and improve the wellbeing of all senior New Zealanders.