Overall assessment with person very good. Returned calls and respectful of times avilable to speak due to work constraints, easy to understand and speak with.
Happy to pass on information and...
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CX
New Zealand Seniors
4 months ago
Hi there,
Thank you for your kind feedback. We're pleased to hear our team was supportive, respectful of your schedule, and helped ease some of the pressure and anxiety for you and your family. We appreciate your recommendation and support.
Kind regards,
Scott
Excellent. Very clear and precise information.
Friendly and helpful representative.
All questions answered to our satisfaction.
CX
New Zealand Seniors
4 months ago
Hi there,
Thank you for your wonderful feedback. We're delighted to hear you received clear and precise information, and that our representative was friendly and helpful. We're glad we could answer all your questions and provide a positive experience.
Kind regards,
Scott
商品のレビュー
購入日: 04/06/2026
0
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信頼できるカスタマー
Feefoに#よる#検証#済み
4 months ago
Clear and prompt.
CX
New Zealand Seniors
4 months ago
Hi there,
Thank you for your feedback! We're pleased to hear you found our service clear and prompt. We appreciate your support.
Kind regards,
Scott
10/10. So wonderful James was great and explained everything full to me. 😀
CX
New Zealand Seniors
4 months ago
Hi there,
Thank you for the wonderful review! We're delighted to hear that James provided such a positive experience and took the time to explain everything clearly and thoroughly. We'll be sure to share your kind words with him.
We truly appreciate your feedback!
Kind regards,
Scott
Top marks to the first staff I spoke too Jackie.
Lovely clear speaker and lots of patience.
Showed knowledge of the insurance policy.
CX
New Zealand Seniors
4 months ago
Hi there,
Thank you for your lovely feedback! We’re so pleased to hear Jackie provided clear, knowledgeable, and patient service. We’ll be sure to pass on your kind words to her.
Kind regards,
Alisa
商品のレビュー
購入日: 27/05/2026
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
4 months ago
Great service and patient with someone who is not good with technology. Well explained from start to finish especially if I make it past 85.
CX
New Zealand Seniors
4 months ago
Hi there,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Alisa
商品のレビュー
CX
New Zealand Seniors
4 months ago
Hi there,
Thank you for your wonderful feedback. We're delighted to hear that you felt well-informed and never pressured during the process.
We appreciate your trust and support.
Kind regards,
Scott
Hi there,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future.
Kind regards,
Scott
商品のレビュー
CX
New Zealand Seniors
4 months ago
Hi there,
Thank you for your kind feedback. We’re so pleased to hear our team member was helpful and made your experience a positive one.
We really appreciate your support. Kind regards,
Scott
Fantastic phone operator from. Sydney call center not pushy with the products and after so many phone call between us and that was because of timing with a bussy time at present with my self, he...
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CX
New Zealand Seniors
4 months ago
Hi Heston,
It is wonderful to hear of the service that you received when speaking with our helpful team member and that we have been able to assist you with your insurance needs.
Thank you for taking the time out of your day to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
Hi there,
We are always happy to hear of the great service our valued customers receive when speaking with our team members and that we have been able to assist you with your insurance needs.
Thank you for taking the time to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
New Zealand Seniors offers cost-effective financial products that help people protect what’s most important to them. We place our customers at the heart of everything we do by providing trusted products that are simple to use and understand.
We are committed to identifying and developing services and products we believe protect and improve the wellbeing of all senior New Zealanders.
New Zealand Seniors offers cost-effective financial products that help people protect what’s most important to them. We place our customers at the heart of everything we do by providing trusted products that are simple to use and understand.
We are committed to identifying and developing services and products we believe protect and improve the wellbeing of all senior New Zealanders.