Feefo#レビューの#回収#方法

Feefoは#協働する#企業に#代わって、独自に#フィードバックを#収集#して#います。当社の#プラットフォームは、#検証#済みの#購入者に#のみ#連絡#して#いる#ため、#確実に#リアル・#カスタマーからの#レビューを#読む#ことが#できます。

Feefo#レビューを#残せる#のは誰#ですか？

Feefo#レビューを#残す#ことが#できる#のは、#購入#証明の#ある#お客様#のみ#です。取引後#すぐに#購入者に#連絡#する#ことで、#これを#確実な#ものに#して#います。

レビューの#検証#方法

また、#販売や##取引と#結び#つける#ことに#より、#レビューが#リアル・#カスタマーの#ものである#ことを#検証#します。企業から#購入#した#後に#のみ、#レビューを#残す#ことが#できます。

偽の#レビューへの#対処#方法

Feefoでは、#検証#済みの#購入者#のみが#フィードバックを#提供#できる#よう#招待#して#いる#ため、#偽の#レビューを#残す#ことを#防いで#います。

Nanuのレビュー

信頼できるカスタマー

7 years ago

Excellent service

商品のレビュー

購入日: 13/03/2019

0

信頼できるカスタマー

7 years ago

Poor quality product and customer service

Pillows lost there firmness in less than a month. Photos sent to customer service, showing obvious defect. Returned pillows, only for them to be lost in transit, customer service unwilling to...

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jody harold

Nanu

7 years ago

Thank you for your feedback, sorry to hear you are not happy with the service you received. Unfortunately, we cannot be held responsible if returns get lost in transit, which is why we advise customers to retain their proof of posting.However, we do aim to offer the best service and take all feedback seriously. We would love the opportunity to make things right, please contact us on support@nanusleep.co.uk to discuss the issue further. #makingyouhappymakesushappy

信頼できるカスタマー

7 years ago

Since leaving this review, I was advised to contact customer services again at Nanu, who have now very kindly replaced pillows. Thank you very much.

商品のレビュー

jody harold

Nanu

7 years ago

Thank you for your feedback, sorry to hear you had an issue with your pillow. We will use your feedback to constantly improve our product based on the your voice, the customer. Please email us on support@nanusleep.co.uk and we’ll work with you to resolve your issue as quickly as possible.

信頼できるカスタマー

7 years ago

After leaving this review, I was advised to contact customer services again who have now replaced the pillows. Not sure why this wasn’t done in the first place, but very grateful it’s been sorted now. Thank you.

購入日: 15/01/2019

1

TC

Trusted Customer

7 years ago

Trusted CustomerのNanuに関するコメント:

Not the greatest pillow and service to match

The terms of the trial were not entirely clear. I understand it was a 30 day trial, but it was not specified when this began (upon purchase or receipt) and the postage time to return. I contacted...

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jody harold

Nanu

7 years ago

Thank you for your feedback, sorry to hear you are not happy with the service you received. We aim to offer the best service and take all feedback seriously. The 30 nights' trial is from date of receipt and is not extended when pillows are exchanged. We are sorry that was not made clear. We have updated our communications to reflect this going forward. Please contact us on support@nanusleep.co.uk to discuss the issue further.

商品のレビュー

購入日: 05/02/2019

0

TC

Trusted Customer

7 years ago

Trusted CustomerのNanuに関するコメント:

pillows are worth its value very good to sleep on and will recommend to friends and families.

jody harold

Nanu

7 years ago

Great to hear you had an excellent experience purchasing your nanu pillow. We work really hard to offer the best service, Thank you so much for taking the time to share your experience. #firstclassservice

商品のレビュー

購入日: 04/01/2019

0

信頼できるカスタマー

7 years ago

Arrived very quickly and very nicely packaged.

jody harold

Nanu

7 years ago

Great to hear you had an excellent experience purchasing your nanu pillow. We work really hard to offer the best service, Thank you so much for taking the time to share your experience. #firstclassservice

商品のレビュー

購入日: 24/04/2019

2

TC

Trusted Customer

7 years ago

Trusted CustomerのNanuに関するコメント:

Quick delivery

jody harold

Nanu

7 years ago

Great to hear you had an excellent experience purchasing your nanu pillow. We work really hard to offer the best service, Thank you so much for taking the time to share your experience. #firstclassservice

商品のレビュー

購入日: 10/12/2018

0

信頼できるカスタマー

7 years ago

Slow service had to chase to receive order

jody harold

Nanu

7 years ago

Thank you for your feedback, sorry to hear you had a delay in receiving your order. Your order was during one of very busy periods, and while this is not an excuse for the slow service you received, we do make every pillow unique to your request. We are sorry this impacted on our service to you and we have since made improvements.

商品のレビュー

jody harold

Nanu

7 years ago

We are sorry to hear you found the pillows not firm enough. All are pillows are created by you, for you which makes your pillow unique. We take all feedback seriously and we will use your feedback to make us better by constantly reviewing the product based on the your voice, the customer. Please contact me on support@nanusleep.co.uk to look at the matter in more detail and hopefully meet your requirements.

jody harold

Nanu

7 years ago

We are sorry to hear you found the pillows not firm enough. All are pillows are created by you, for you which makes your pillow unique. We take all feedback seriously and we will use your feedback to make us better by constantly reviewing the product based on the your voice, the customer. Please contact me on support@nanusleep.co.uk to look at the matter in more detail and hopefully meet your requirements.

購入日: 08/01/2019

1

信頼できるカスタマー

7 years ago

Very good1

jody harold

Nanu

7 years ago

Great to hear you had an excellent experience purchasing your nanu pillow. We work really hard to offer the best service, Thank you so much for taking the time to share your experience. #firstclassservice

商品のレビュー

購入日: 11/04/2019

1

TC

Trusted Customer

7 years ago

Trusted CustomerのNanuに関するコメント:

Not the best pillows.

The pillows came quickly however it’s only been a couple of months and they are flat already. I bought 4 pillows and I need to replace them. Only thing I liked about them is the external material...

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jody harold

Nanu

7 years ago

Thank you for your feedback, sorry to hear you are not happy with the pillows. We take all feedback seriously and we will use your feedback to make us better by constantly reviewing the product based on the your voice, the customer. We would love the opportunity to make things right, please contact us on support@nanusleep.co.uk to discuss the issue further. #makingyouhappymakesushappy

購入日: 08/01/2019

2

信頼できるカスタマー

7 years ago

Looked expensive when I opened the box.

Very well packaged and presented. Arrived in 2 huge boxes. Prompt service.

jody harold

Nanu

7 years ago

Great to hear you had an excellent experience purchasing your nanu pillow. We work really hard to offer the best service, Thank you so much for taking the time to share your experience. #firstclassservice

商品のレビュー

購入日: 14/01/2019

0

Nanu レビュー

John's Nanu Pillowこの製品のレビューをもっと見る商品のウェブサイトを表示Pillows were perfect, no more neck pain for me.

John's Nanu Pillowこの製品のレビューをもっと見る商品のウェブサイトを表示Good quality and really did help my sleep improve

Kam10@live.co.uk 's Nanu Pillowこの製品のレビューをもっと見る商品のウェブサイトを表示very good and comfort to sleep on. especially you have migraine

Jo's Nanu Pillowこの製品のレビューをもっと見る商品のウェブサイトを表示Best pillow I’ve ever had! I’ve tried lots of different types but this is the most comfortable. Not woken up with neck ache once since I got this.

Lisa's Nanu Pillowこの製品のレビューをもっと見る商品のウェブサイトを表示Quick service worthy buy ,

Craig 's Nanu Pillowこの製品のレビューをもっと見る商品のウェブサイトを表示Ordered extra firm dissappointed in firmness

Andrea's Nanu Pillowこの製品のレビューをもっと見る商品のウェブサイトを表示As above not firm enough.

Michele's Nanu Pillowこの製品のレビューをもっと見る商品のウェブサイトを表示Worst pillow ever.. don’t bother

Feefoレビューの回収方法

Feefoレビューを残せるのは誰ですか？

レビューの検証方法

偽のレビューへの対処方法