Overall the service was really good. Flexibility of designing is fantastic. Quality of finished product was much better than I expected,turn around time is the only thing stopping me selecting ++...
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Tim Turner
My Personalised Clothing
10 years ago
Thanks for the feedback.
You selected Saver Shipping for your order, which is approx 10 working days from order.
Your hoodie was sent by overnight courier after 6 working days - well within the turnaround time we quote.
We do offer other faster shipping options for more urgent orders...
I was really pleased with my product. However one thing I do want to mention is the express delivery. I spent an extra £10 for the delivery hoping it would arrive at least 1-2 days later; but instead...
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Tim Turner
My Personalised Clothing
10 years ago
Thanks for taking the time to leave feedback.
We quote an approx turnaround of 3 working days for our Express Shipping option (which isn't £10!).
You asked us to remove the background from the image you uploaded, which inevitably adds time to our production schedule, and your hoodie was still delivered on the second working day after placing the order...
