Hi Carol, Thank you for your review. We agree that the Brite Source All In One Downlights are a quality fitting and we are glad you like them. We aim to make our customer experience as easy and stress free as possible and its great to hear you were happy with the service you received.
I made a mistake on my initial order, which was completely my fault. I contacted MyLights directly and explained the situation. They advised me on the best course of action and accepted the returned...
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Angelique
My Lights
8 years ago
Hi, Thank you for taking the time to write a great review for the MyLights team. We put customer service as our priority and we are very happy that we sorted out any issues you had and we hope we can help you out with any future projects you may have.
States next day delivery. Ordered Thursday and received this feedback request on the Sunday before even receiving the goods?
Angelique
My Lights
8 years ago
Hi Tony, we're sorry you weren't satisfied with the delivery service. It does however state on the website that you will get next day delivery if you order before 2PM.
We have looked back at our records to check what time you ordered and your order was placed at 14.59 on Thursday. This was unfortunately after our cut off time of 2PM to get next working day delivery, therefore your order was processed Friday morning to be delivered to yourself on the next working day which will be Monday.
We will however investigate why you received a review request before you have actually got your goods, thank you for highlighting this issue to us.
Hi, Thank You for taking the time to write us a great review. I will pass your comments onto the rest of the MyLights team. The Click Inceptor range of LED Downlights are one of our top sellers, we're glad you like them.
I would certainly buy from MyLights again - the transaction was trouble-free and the product arrived well packed exactly when they said it would. This is exactly the sort of service that I appreciate...
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Angelique
My Lights
8 years ago
Thank You for such a great review.
I will pass your comments onto the MyLights team, we are only a small team and our aim is to provide the best possible service we can for our customers so hearing that we are succeeding is brilliant.
We hope we can help you out in the future with any further projects!
Great pricing and next day delivery by noon. What more could you ask
Angelique
My Lights
8 years ago
Hi, Thank You for writing us a review. We're very happy that you are impressed with the pricing on MyLights and our delivery service. We hope we can be of service for any furture projects you may have!
This is the third purchase I have made from My Lights and as usual the products are really good value for money and the delivery time is second to none. I will certainly be buying from them again.
Angelique
My Lights
8 years ago
Hi, thank you for such a positive review. The Click Inceptor Micro Downlights that you have definitely are great value for money.
Communication was good, product was delivered ontime, and price was good
Angelique
My Lights
8 years ago
Hi, Thank you for your review. We are glad that you were pleased with the product and service you received from MyLights and hope we can be of help in the future.
We are specialist retailers in LED lighting and electrical products from leading manufacturers including Kosnic, Aurora, Collingwood Lighting ,Ansell, Nordlux, Scolmore and Searchlight.
We supply electrical products for domestic, commercial and industrial customers and have a wealth of knowledge about energy saving technology, lighting schemes, rewires and anything else electrical!
We are specialist retailers in LED lighting and electrical products from leading manufacturers including Kosnic, Aurora, Collingwood Lighting ,Ansell, Nordlux, Scolmore and Searchlight.
We supply electrical products for domestic, commercial and industrial customers and have a wealth of knowledge about energy saving technology, lighting schemes, rewires and anything else electrical!