Great service and responsiveness with Munchkin and really informative.
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Julie Richardson
Munchkin UK
9 months ago
Thank you so much for your feedback. We are thrilled you have gained your confidence and are able to continue with your breastfeeding journey ❤ With love, the Munchkin family
Had to buy replacement straws myself as customer service would only replace 1 straw when I had 2 cups with faulty straws (bought as a bundle on amazon). I bought 2 more which have also gone faulty...
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Julie Richardson
Munchkin UK
9 months ago
Thank you for your feedback. Like many reusable products, they can naturally show some wear over time. We’re pleased you purchased replacements alongside the additional straw we sent. Replacement parts are also available for purchase so you can continue enjoying your cups.
Thank you for choosing our products.
Item came a day or two after purchase so happy with the fast and free delivery
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Julie Richardson
Munchkin UK
9 months ago
We’re really sorry to hear you’re disappointed and would love the chance to make things right.
Please email our care team at careline@munchkin.com they’ll be happy to assist.
Delivery was quick but the box arrived open at one end and was all squashed but luckily all products were intact.
Julie Richardson
Munchkin UK
9 months ago
Thank you for your feedback.
We’re very sorry your order arrived in this condition and will raise this with our courier to help prevent it happening in the future.
Thanks a lot for sharing your experience with our Munchkin Flow Nipple Shields+. We’re so happy to hear they’ve helped you on your breastfeeding journey and given you that extra bit of reassurance – that really means a lot to us.
We’d love to chat with you a bit more about your feedback. When you get a chance, could you drop me a quick message julie.richardson@munchkin.com ? Julie, Munchkin Team
KW
Kristina Watson
9 months ago
Hi Julie, I have tried to reach out and emailed you shortly after this comment but have not heard back. Many thanks.
Munchkin is a baby lifestyle brand that offers products for feeding, bathing, lactation support and more. Explore Munchkin UK for baby products & accessories designed to make parenting easier..
Munchkin is a baby lifestyle brand that offers products for feeding, bathing, lactation support and more. Explore Munchkin UK for baby products & accessories designed to make parenting easier..
