Hi,
Thank you for getting in touch and I’m really sorry to hear about the inconvenience caused.
I’ve checked your order and can confirm that it is now available on the returns portal, so you should be able to process your return without any issues.
We did experience a technical issue with our returns system last week that affected orders from a specific time frame, which is why you weren’t able to access it earlier — I’m very sorry for the frustration this may have caused. This has now been fully resolved.
If you run into any issues while trying to complete your return, please let me know and I’ll make sure it gets sorted for you right away. 😊
Sophie @ MOVE DANCE
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
20 days ago
0
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信頼できるカスタマー
Feefoに#よる#検証#済み
20 days ago
Very happy about delivery and product price
Arrived sooner as expected and price was lower than on original website
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JA
Jan
Feefoに#よる#検証#済み
AUS
20 days ago
JanのMove Danceに関するコメント:
Will purchase from Move Dance again
Postage price was reasonable and the delivery came under one week to Australia
0
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信頼できるカスタマー
Feefoに#よる#検証#済み
21 days ago
Painless
Great
0
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信頼できるカスタマー
Feefoに#よる#検証#済み
21 days ago
Good
Quick including when I returned an item id ordered as the wrong size.