Always welcoming on phone.Always responded and honest about the situations
Always responded to telephone calls.Always ready to assist and kept us up-todate with the situations.
Customer Relations Team
Morris Dibben Estate Agents
8 years ago
Thank you for the great review! I'm happy to hear you received very good service from the Morris Dibben team in Southampton. However if you would like to give us further feedback as to how we could have made this a 5 star experience for you please contact us via email at review@countrywide.co.uk. Many thanks, Sarah.
1
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信頼できるカスタマー
Feefoに#よる#検証#済み
8 years ago
Wish we used somebody else!
Terrible communication - we found out more from our buyer than from them - youngsters handling our sale who weren't very professional - would not recommend
Customer Relations Team
Morris Dibben Estate Agents
8 years ago
Thank you for taking the time to leave us your feedback. We do always aim to provide the very best in customer experience and I am sorry if on this occasion our branch team did not meet this goal. We do always aim to understand further our customers experiences and as such I will share with the local Retail Performance Director your feedback to help improve our customer service going forwards. I would also like to invite you to e-mail us further details of your experience to review@countrywide.co.uk. Kind regards, Scott.
Thank you for the 5 star review of the service you received from Morris Dibben in Southsea. I am pleased to read that you found the team to be nice and friendly. Kind regards, Emma.
0
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信頼できるカスタマー
Feefoに#よる#検証#済み
8 years ago
Worth every penny!
Brilliant service. Would highly recommend. They worked hard to make sure that everything was being done and chased when necessary. They gave me piece of mind and took on a bit of the stress.
Customer Relations Team
Morris Dibben Estate Agents
8 years ago
Thank you for taking the time to leave your excellent 5 star review of the service you received from Morris Dibben in Southampton. It is brilliant to read that the team worked hard and gave you peace of mind on what can be a very stressful time. Thank you also for the recommendation. Kind regards, Emma.
Did a good job explaining the options when it came to the sale, however for full service it has surprised me that I have had to; call them to get them to do an inspection (seems they would have not...
The only Agent to recognise we were selling a lifestyle not a property
Customer Relations Team
Morris Dibben Estate Agents
8 years ago
Thank you for your great 5 star review of the service you received from Morris Dibben. It is brilliant to read that the staff did recognise that sometimes selling a property goes much deeper than just bricks and mortar and that there are many other things to consider. Kind regards, Emma.
Kim, Nick, Lorraine, Gina and the whole team at Morris Dibben are first and foremost professional, honest and trustworthy people within the profession. Beyond that they also manage to be efficient,...
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Customer Care
Morris Dibben Estate Agents
8 years ago
Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers. Kim, Nick, Lorraine, Gina and the whole team will be thrilled with this feedback. Kind regards, Regan.
Communication was always good and the staff are helpful and friendly
Customer Relations Team
Morris Dibben Estate Agents
8 years ago
Thank you for taking the time to leave your feedback and I am pleased to see the Morris Dibben team in Southampton were able to deliver as expected. If you would like to discuss your experience any further and elaborate on how the branch could have turn this into a 5* review then please email review@countrywide.co.uk. Many thanks, Sarah.
0
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信頼できるカスタマー
Feefoに#よる#検証#済み
8 years ago
Average service, with poor attention to sellers wishes..
Communication was at times poor .
Agent left leaving buyers unattended viewing the garden.
Agents left lights on / off and doors open several times despite being requested not to.
Heating was left...
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Customer Relations Team
Morris Dibben Estate Agents
8 years ago
I am sorry to read that you were unhappy with the service you received but I would like to thank you for taking the time to leave this feedback as your comments will help us identify ways in which we can improve. If you would like to go through the issues you have raised in more detail please email me at review@countrywide.co.uk. Many Thanks, Sarah.
0
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信頼できるカスタマー
Feefoに#よる#検証#済み
8 years ago
Very professional and always kept me up to date on progress of my sale.
Customer Relations Team
Morris Dibben Estate Agents
8 years ago
Brilliant to read that you found the service you received from our Morris Dibben team in Hayling Island so professional and that they always kept you up to date. We do always aim to provide a 5* experience and as such would like to invite you to leave us further feedback about how we could have obtained that final elusive star at review@countrywide.co.uk. Kind regards, Scott.
Morris Dibben have been successfully selling and letting homes across Hampshire, the Solent and the New Forest regions for 50 years. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.
Morris Dibben have been successfully selling and letting homes across Hampshire, the Solent and the New Forest regions for 50 years. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.