A leading Estate Agency, helping people move in the South West of England for over 65 years.
サービス
4.6
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5
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77
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去年の評価数:
すべて( 576件)のレビューを表示中
信頼できるカスタマー
Feefoに#よる#検証#済み
9 years ago
A very affable team. Shawnie, Phil and their team are very pro-active and communicative, always reassuring and helpful.
Customer Relations Team
Miller Estate Agents
9 years ago
Thank you for this fantastic review, it is great to see that Shawnie, Phil and the entire team at Miller in Plymouth were able to deliver their proven 5* service. Many thanks, Sarah.
0
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TC
Trusted Customer
Feefoに#よる#検証#済み
9 years ago
Trusted CustomerのMiller Estate Agentsに関するコメント:
Purchaser found but more by luck than judgement! Poor attention to details.
Poor attention to detail at the outset. Simple things like getting our names wrong! Also, wrong details on the property details sheets. We never saw the 'cash buyer' already lined up according to the...
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Customer Relations Team
Miller Estate Agents
9 years ago
Thank you for taking the time to leave us your feedback. I would like to apologise for how you found your experience while marketing with us and as we do take all feedback seriously and would like to invite you to e-mail us directly at review@countrywide.co.uk so that we can look into the issues you have raised further. Kind regards, Scott
1
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TC
Trusted Customer
Feefoに#よる#検証#済み
9 years ago
Trusted CustomerのMiller Estate Agentsに関するコメント:
Strong start, but not so good to the finish
Miller did a great job in finding a buyer, however, once a sale was agreed their follow-up left a lot to be desired - I was often actually getting more and better information on my sale chain from...
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Customer Relations Team
Miller Estate Agents
9 years ago
Thank you for taking the time to leave us this feedback. Feedback is always important to us as it allows us to look for ways to improve our service. If you would like to provided further feedback on your experience please feel free to e-mail us at review@countrywide.co.uk. Kind regards, Scott
TC
Trusted Customer
9 years ago
Sorry Scott, but according to standard best practices in customer satisfaction surveys a rating such as mine should have result in direct contact from your self or company.
1
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TC
Trusted Customer
Feefoに#よる#検証#済み
TQ1
9 years ago
Trusted CustomerのMiller Estate Agentsに関するコメント:
Excellent company to deal with
Very easy to deal with staff kept us informed with regards to viewings and on securing tenants for our property. Since tenants have moved in once again being kept up to date with any issues.
Customer Care
Miller Estate Agents
9 years ago
Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers.I am happy to see that you have been kept up to date with your issues.Many thanks again for leaving this feedback.
2
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TC
Trusted Customer
Feefoに#よる#検証#済み
9 years ago
Trusted CustomerのMiller Estate Agentsに関するコメント:
Very Efficient Estate Agent
The Branch manager has been very helpful, always act to rectify issues when problem arise. He is very efficient in replying my emails, giving accurate answer to my queries. The lady called Trish...
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Customer Care
Miller Estate Agents
9 years ago
Thank you for taking the time out to leave this review.
I am happy to see that you have received the 5* service that that we always aim to provide to all of our customers. It is great to see that you have received excellent communication from the Branch Manager.
Thank you for leaving this review as it confims that we are providing the amazing service that we always aim to provide.
Kind regards,
Regan
3
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TC
Trusted Customer
Feefoに#よる#検証#済み
9 years ago
Trusted CustomerのMiller Estate Agentsに関するコメント:
Terrible customer service....paid for full rental management but don't receive service we pay for. Currently 3 unanswered urgent emails to 3 separate members of staff!
Customer Care
Miller Estate Agents
9 years ago
Thank you for your review.
We are sorry to see that your experience with Miller has been less than great. It is imperative that all of our customers receive 5* service and communication at all times. Please be assured that all feed back is taken extremely seriously. Thank you for bringing this to our attention.If you could please provide us with the property address we will look into this for you.
Many thanks
0
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TC
Trusted Customer
Feefoに#よる#検証#済み
9 years ago
Trusted CustomerのMiller Estate Agentsに関するコメント:
Terrible service
Service is terrible. My property seems to be managed by multiple people that clearly don't communicate with each other to the point that I constantly receive conflicting information and rarely trust...
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Customer Care
Miller Estate Agents
9 years ago
Thank you for taking the time to leave this review.
It is disappointing to see that you have been dissatisfied with the service you have received. It is always imperative that all of our customers receive excellent service and communication at all times and I extend my sincere apologies that this has not been the case on this occasion. If you could please send more information to customercare@countrywide.co.uk , including property address we will be happy to review these issues further.
Many thanks for this feedback and please be assured that all your concerns are taking extremely seriously. Kind regards ,Regan
1
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TC
Trusted Customer
Feefoに#よる#検証#済み
St Ann's Chapel
9 years ago
Trusted CustomerのMiller Estate Agentsに関するコメント:
A Competent, professional sevice.
They provided a first class service, from first placing the house on the market, to completion. We were kept well informed throughout the selling process and if there were any signs of a delay then...
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Customer Relations Team
Miller Estate Agents
9 years ago
Thank you for the great 5* review. The team at Miller Countrywide Estate Agents in Callington are passionate about providing an excellent customer experience to all its customers. I am pleased to read that they kept you fully informed and handled every stage as expected of them. Best wishes, Sarah
0
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TC
Trusted Customer
Feefoに#よる#検証#済み
9 years ago
Trusted CustomerのMiller Estate Agentsに関するコメント:
Inconsistenmt and slow service with little continuity of focal points
The service is very inconsistent with a rapid turnover of staff. Key issus with the property have not been identified and efforts to resolve them are very slow.
Customer Care
Miller Estate Agents
9 years ago
Good afternoon.
Sorry to hear this , we always aim to provide a 5* service to all of our customers and would like to extend our sincere apologies that this has not been the case on this occasion.
Please be assured that all feedback is taken very seriously and we would like to thank you for brining this to our attention.
Many thanks for taking the time to leave this feedback.
1
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TC
Trusted Customer
Feefoに#よる#検証#済み
9 years ago
Trusted CustomerのMiller Estate Agentsに関するコメント:
Excellent personal service throughout
Excellent personal service throughout
Customer Relations Team
Miller Estate Agents
9 years ago
Thank you for the great 5* review. I am pleased to see that you benefited from the passionate and personal approach taken by the Miller team in Wadebridge.
Established over 65 years ago, Miller Countrywide is one of the largest residential Estate Agencies in the South West of England. The company operates from the extreme West of Cornwall, to Exmouth on the East Devon coast. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.
Established over 65 years ago, Miller Countrywide is one of the largest residential Estate Agencies in the South West of England. The company operates from the extreme West of Cornwall, to Exmouth on the East Devon coast. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.