The email was just standard copy and past from there web site so nothing new there only a recommendation to buy very expensive tea light candle from Germany costing so much for shipping it’s a shame...
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Daniel
Mathmos: Inventors of the Lava Lamp
1 year ago
Thank you for your feedback. When you first reached out regarding your lamp’s performance, our customer service team provided guidance to ensure the correct operating conditions were met, taking your concerns into account. We understand that you preferred not to purchase the recommended tealights.
For the best performance, we recommend using Mathmos tealights. We’re pleased to confirm that they are now back in stock and available for purchase on our website and are included in the 30% extras discount.
Additionally, in response to customer feedback, we updated our design several years ago to include the Mathmos logo on the bottle. If you need any further assistance, please don’t hesitate to contact us.
商品のレビュー
Daniel
Mathmos: Inventors of the Lava Lamp
1 year ago
Thank you for your feedback. When you first reached out regarding your lamp’s performance, our customer service team provided guidance to ensure the correct operating conditions were met, taking your concerns into account. We understand that you preferred not to purchase the recommended tealights.
For the best performance, we recommend using Mathmos tealights. We’re pleased to confirm that they are now back in stock and available for purchase on our website and are included in the 30% extras discount.
Additionally, in response to customer feedback, we updated our design several years ago to include the Mathmos logo on the bottle. If you need any further assistance, please don’t hesitate to contact us.
購入日: 04/02/2025
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Lorna
Feefoに#よる#検証#済み
Somerset
1 year ago
LornaのMathmos: Inventors of the Lava Lampに関するコメント:
Lava lamps were invented by Mathmos founder Edward Craven Walker in 1963 and have been manufactured in Britain ever since. With over 60 years of knowledge and passion, Mathmos has designed and manufactured the highest-quality lava lamps available. With an unrivalled, long-lasting formula and a comprehensive range of spares, Mathmos lava lamps are designed to keep flowing for years.
Lava lamps were invented by Mathmos founder Edward Craven Walker in 1963 and have been manufactured in Britain ever since. With over 60 years of knowledge and passion, Mathmos has designed and manufactured the highest-quality lava lamps available. With an unrivalled, long-lasting formula and a comprehensive range of spares, Mathmos lava lamps are designed to keep flowing for years.