Mathmos: Inventors of the Lava Lamp レビュー

Thank you for your feedback. We’re very sorry for the delay and inconvenience caused to your gifting. While next-day delivery orders placed on Sunday are normally dispatched on Monday for Tuesday delivery, your order was unfortunately delayed due to courier collection limitations. Our customer service team agreed to refund the additional delivery charge, and we can confirm this has since been processed. We apologise for the inconvenience and are happy to help if you have any further questions.

Thank you for your feedback. We are very sorry to hear about the repeated issues you experienced with the bulbs. Halogen bulbs are fragile components and should be handled with care. We can see that you have since been in contact with our Customer Service team and further support has been provided in response to this matter. If you require any additional assistance, we are happy to help.

Thank you for your feedback. We’re sorry to hear about the concerns you’ve raised, and we understand our customer service team has since been in contact to provide support and help resolve this. If you have any further questions, we’re always happy to help.

Thank you for your feedback. We’re sorry to hear about the frustration you initially experienced with your lamp. We understand our customer service team has since reviewed your concerns carefully and provided a suitable outcome, which we understand has successfully resolved the matter. Lava lamps do require a short break-in period, and we appreciate your cooperation with us so we could support you carefully. If you need any further help or advice in the future, we are happy to assist.