Great company and I always love their lava lamps. I have had two over the years and they all last (apart from the bulb if you have them on all the time). They are great in winter because they tend...
We have contacted Mathmos and awaiting their response
Returned and received a full refund.
Mathmos Team
Mathmos: Inventors of the Lava Lamp
7 months ago
Thank you for your feedback. We’re sorry to hear about your disappointment and understand how frustrating this must have been, especially as it was for a gift.
Our customer service team responded within our standard 3 working day timeframe and provided the return details you requested. Lava lamps do require a short break-in period, typically over the first 4 uses, during which the performance can appear slower. This is normal and usually improves with further use under the right conditions.
If you need any further advice or support with using a lava lamp in the future, our team is happy to help.
商品のレビュー
Mathmos Team
Mathmos: Inventors of the Lava Lamp
7 months ago
Thank you for your feedback. We’re sorry to hear about your disappointment and understand how frustrating this must have been, especially as it was for a gift.
Our customer service team responded within our standard 3 working day timeframe and provided the return details you requested. Lava lamps do require a short break-in period, typically over the first 4 uses, during which the performance can appear slower. This is normal and usually improves with further use under the right conditions.
If you need any further advice or support with using a lava lamp in the future, our team is happy to help.
Lava lamps were invented by Mathmos founder Edward Craven Walker in 1963 and have been manufactured in Britain ever since. With over 60 years of knowledge and passion, Mathmos has designed and manufactured the highest-quality lava lamps available. With an unrivalled, long-lasting formula and a comprehensive range of spares, Mathmos lava lamps are designed to keep flowing for years.
Lava lamps were invented by Mathmos founder Edward Craven Walker in 1963 and have been manufactured in Britain ever since. With over 60 years of knowledge and passion, Mathmos has designed and manufactured the highest-quality lava lamps available. With an unrivalled, long-lasting formula and a comprehensive range of spares, Mathmos lava lamps are designed to keep flowing for years.