The company experience (booking/staff/efficiency) was excellent. The product in terms of the accommodation itself was poor in relation to the other aspects of the holiday.
商品のレビュー
購入日: 19/04/2014
0
共有
信頼できるカスタマー
12 years ago
Very good, the flights etc worked really well. Staff are great.
The Val is well located and excellently run. It is, however, badly let down by the quality and upkeep of the common areas (bar, reception and restaurant).
The ski guiding was definitely missed this year and although social skiing has been introduced to compensate, people were more reluctant to join in. MW and others should contest this ruling as it is...
Overall the staff were pleasant but you could tell that it was the end of the season as their enthusiasm was low. The childcare staff were excellant and the kids were happy
Jerome the manager ran a tight ship and was visible for much of the time which is always good. Charlie the ski host was extremely personable and made a great impression. Chef was excellent and most...
Really surprised by how poor Mark Warners service was, both prior to travel (not honouring our choice of room booking) then at the hotel. Perhaps all the staff were eager to go home at the end of...
さらに表示
Mark Warner
Mark Warner
12 years ago
We are sorry there were negative aspects to your recent holiday, both prior to departure and in respect of staff attitude, and thank you for taking the time to review your trip and promise your feedback has been passed on. If you wish to make any further comments, please email customerservices@markwarner.co.uk as we are always keen to hear what our guests think of our holidays, good points and not so good and your own observations have been passed on with thanks.
商品のレビュー
購入日: 12/04/2014
0
共有
信頼できるカスタマー
12 years ago
Staff friendly and knowledgable. Other customers friendly
Ride on, jump in, chill out. Holidays the Mark Warner Way. We've been creating lasting memories at our beach and ski resorts since 1974. Our summer resorts in Greece and Turkey have a range of activities from wakeboarding to mountain biking, and sailing to fitness classes. Every one of our hotels and resorts is surrounded by stunning scenery, and full of highly-skilled, warm and encouraging experts to help you achieve things you never thought possible.
Ride on, jump in, chill out. Holidays the Mark Warner Way. We've been creating lasting memories at our beach and ski resorts since 1974. Our summer resorts in Greece and Turkey have a range of activities from wakeboarding to mountain biking, and sailing to fitness classes. Every one of our hotels and resorts is surrounded by stunning scenery, and full of highly-skilled, warm and encouraging experts to help you achieve things you never thought possible.