Excellent service throughout, couldn’t fault anything. From the first inquiry to the last day everything was organised superbly. Lovely staff if we needed to make contact. The app keeps you on track...
さらに表示
Amara
Macs Adventure
2 years ago
Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience from start to finish. It’s great to know that our team and the app were able to help keep everything on track and that any issues, like the luggage mix-up, were resolved quickly.
We’re delighted that you were impressed with the service and that you plan to use Macs Adventure again. We can’t wait to help you plan your next adventure!
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 years ago
0
共有
IA
Ian
Feefoに#よる#検証#済み
Sunshine Coast. Queensland. Australia
2 years ago
IanのMacs Adventureに関するコメント:
Somewhat disappointed
I requested to do the Hadrian’s Wall walk west-to-east over 4-nights/5-days (instead of the usual 6-nights/7-days). The app I downloaded, at Macs request, contained our itinerary. Regrettably, it...
さらに表示
Amara
Macs Adventure
2 years ago
Thank you for your feedback regarding your Hadrian’s Wall walk. We’re sorry to hear about the issues you experienced with the app and the itinerary for your amended 4-night/5-day version of the walk.
We strive to ensure that all our app information is up-to-date and accurately reflects any changes to itineraries. It’s clear that we fell short in this instance, and we understand how frustrating it must have been to deal with incorrect information during your trip.
We will look into this issue to understand what went wrong and ensure that our systems are updated accordingly to prevent similar problems in the future. Your feedback is invaluable in helping us improve our service.
We appreciate your understanding and hope to have the opportunity to provide a smoother experience on your next adventure.
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 years ago
Macs is the best
Brilliant hotels and walks. Great views and food and would do it again with Macs.
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 years ago
Do not recommend
The ap map did not work well, and some of the hikes sucked. We were bit impressed and ended up finding a few, absolutely awesome hikes on our own. I do not think we would use Macs Adventures in the...
さらに表示
Amara
Macs Adventure
2 years ago
Thank you for your feedback. We are sorry to hear about the issues you experienced during your trip. We strive to provide the best service and accommodations for our customers, and it is disappointing to learn that we fell short in several areas.
To address your concerns thoroughly, we would like to investigate further. We will contact you directly to gather more details and work towards a satisfactory resolution. Your input is valuable in helping us improve our services. Thank you for bringing these matters to our attention.
3
共有
SR
Sally Rothwell
Feefoに#よる#検証#済み
Anchorage
2 years ago
Sally RothwellのMacs Adventureに関するコメント:
The app is excellent. All the information we need
0
共有
AY
Allan Peter Young
Feefoに#よる#検証#済み
Santa Cruz, California
2 years ago
Allan Peter YoungのMacs Adventureに関するコメント:
Outstanding trip.
Macs Adventure arranged an outstanding trip for us. The hotels were first class, of a higher standard than I was expecting given the rather modest cost, the luggage transfer went without a hitch,...
さらに表示
0
共有
CC
cereghettisimona Cereghetti
Feefoに#よる#検証#済み
2 years ago
0
共有
PM
paul Martin
Feefoに#よる#検証#済み
Glasgow
2 years ago
paul MartinのMacs Adventureに関するコメント:
A well organised tour.
Excellent
0
共有
TE
Terri
Feefoに#よる#検証#済み
Rancho Palos Verdes
2 years ago
TerriのMacs Adventureに関するコメント:
Can't wait till my next Macs Adventure 🥾
The organization of the trip was excellent. I took over someone's cancellation so had nothing to do with any choices. The lodging was for the most part excellent. The breakfasts were wonderful and...