We were completely taken care of in regards to our luggage, and transportation and tours.
However, there was a hitch at the Glasgow Airport when we arrived and discovered that we were not on any...
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商品のレビュー
Tebo
Luxury Gold
1 year ago
Thank you for your feedback. We’re pleased to hear that you found the tour informative and that your Travel Director enhanced the experience with engaging commentary. We’re also glad the luggage handling, transportation, and tours met your expectations.
We regret the inconvenience you experienced upon arrival at Glasgow Airport. While our Travel Concierges are committed to supporting guests wherever possible, flight arrangements are typically managed through our central operations, and it should not have fallen to the Travel Concierge to resolve this independently. Your comments have been noted and has been shared with the relevant teams to help prevent similar issues in future.
Thank you for travelling with Luxury Gold and for taking the time to share your feedback with us.
We’re pleased to hear that you found the overall service to be of a high standard and that you enjoyed the comfort of the hotels and the support provided by your Travel Concierge. It’s always rewarding to know that certain aspects of your journey met your expectations.
However, we are genuinely sorry to learn that other elements of your experience fell short. We regret that the itinerary did not fully engage you and that you felt there was too much free time without sufficient activity options. Your comments regarding the Michelin-starred dining experience and the local guides have been noted, and we sincerely apologise that these did not reflect the exceptional standards we strive to deliver on every tour.
Please be assured that we take all guest feedback seriously and will be sharing your observations with the relevant teams, as we continuously look to improve and refine our journeys.
Once again, thank you for your comments. We hope to have the opportunity to welcome you back and provide a more seamless and fulfilling experience in the future.
購入日: 22/06/2025
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 year ago
商品のレビュー
Kim Devereux
Luxury Gold
1 year ago
Thank you for being our guest and travelling with us.
Thank you for your wonderful 5-star review of Majestic Switzerland. We're thrilled to hear you enjoyed the highlights and that there were some delightful extras along the way. We appreciate your feedback.
Tour guide was excellent. Well researched, helpful and thoughtful. Our driver was very experienced with a lovely sense of humor.
商品のレビュー
Mantombi
Luxury Gold
1 year ago
Thank you for your excellent review of Majestic Switzerland. We're thrilled to hear you found the tour well-organised and enjoyed the services of our superb Travel Director and Coach Driver. We're also delighted you appreciated the exclusive side trips. We strive to provide unique and memorable experiences, and your feedback confirms we're succeeding. Thanks again for sharing your positive experience.
購入日: 08/06/2025
0
共有
HS
Howard Soltoff
Feefoに#よる#検証#済み
Bethesda. MD
1 year ago
商品のレビュー
Tebo
Luxury Gold
1 year ago
Thank you for sharing your feedback on your Timeless Scandinavia journey. We're glad to hear you enjoyed your experience. It's wonderful to know that our Travel Concierge contributed to your trip from Copenhagen to Oslo. We appreciate your comments.
Our tour guide and bus drivers were very good.
Tour guide gave commentary with humour.
商品のレビュー
Tebo
Luxury Gold
1 year ago
Thank you for sharing your positive feedback on the Timeless Scandinavia tour. We're delighted to hear you enjoyed the two-night stays, the intimate group size, and especially your Travel Concierge and Coach Driver's contributions. We appreciate you highlighting their helpfulness, commentary, and humor.
Thanks again for your review.
購入日: 14/06/2025
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 year ago
商品のレビュー
Mantombi
Luxury Gold
1 year ago
Thank you for your excellent review of Majestic Japan. We're thrilled you enjoyed your experience. We appreciate you taking the time to share your feedback.
購入日: 18/06/2025
0
共有
HS
Henry Sy
Feefoに#よる#検証#済み
1 year ago
商品のレビュー
Mantombi
Luxury Gold
1 year ago
Thank you for your review of Croatia and the Dalmatian Coast on the Upper Deck. We appreciate you taking the time to share your feedback with us. We're glad you enjoyed your experience.
Thank you for sharing your feedback on the Croatia and the Dalmatian Coast Upper Deck tour. We appreciate you taking the time to share your experience with us. We're thrilled to hear you had a wonderful experience with our Travel Consierge. We're glad to hear that you enjoyed aspects of your tour. We understand your comment regarding the pace of the planned exploration. We value your feedback, and thank you for choosing Luxury Gold.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.