Love Sofas レビュー

Hi Abida, we are thrilled to hear that you had a great experience with us and our 3rd party courier! We are also delighted to hear that you are happy with your recent purchase! Thank you for taking the time to write your positive feedback and 5* review!

We are delighted to hear that you had a great experience with us and that you are pleased with the quality of your recent purchase! Thank you for your positive feedback and 5* review!

Hi Denice, we are thrilled to hear that you had a great experience with us and our 3rd party courier! Thank you for your positive feedback, recommendation and 5* review!

We are thrilled to hear that you had a great experience with us, our customer service team and our 3rd party courier! Thank you for taking the time to write your positive feedback and 5* review!

Hi Ajiri, We regret to receive your negative review, but we do not believe the review fairly represents our communications. We organised a 3rd party technician to come and adjust the brackets on your sofa as soon as you have reported the issue to us. The technician was booked for an appointment the following week, and you were provided with a time slot a day before. The technician arrived within the provided time slot, however you were not ready to let him into the property, and the 3rd party technician left the premises to fulfil subsequent appointments. We spoke to yourself the same day, and advised we will reschedule appointment for the first available date, which was the beginning of January. You notified us the time frame was too long, and we advised of an option to rectify the matter independently within a suitable time, and provide us with a receipt. We received a photo of a handwritten receipt which did not reflect the cost of rectifying the issue, which we have queried with you.After receiving our email, you have advised us that sofa was faulty and damaged, which was not mentioned during any of the multiple phonecalls we have had with you within the 3-week period you were in possession of the sofa. You have made multiple demands for refunds, but as soon as we'd agreed to meet your request, you changed your mind and demanded a higher amount. We have remained in contact with you via email for record keeping purposes. Should you wish to discuss this matter further please do not hesitate to email us and we will try to resolve any remaining issues you may have as quickly as possible. Thank you for taking the time to write your feedback and review. Kind Regards, Love Sofas

Hi Leslie, we are delighted to hear that you had a great experience with us and thank you for your positive feedback and 5* review!

Hi Sharon, we are thrilled to hear that you are pleased with your recent purchase! Thank you for taking the time to write your wonderful feedback, recommendation and 5* review!

We are delighted to hear that you had a great experience with us! Thank you for your positive feedback and 5* review!

Hi Chris, we are thrilled to hear that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your positive feedback and 5* review!

We are thrilled to hear that you had a great experience with us and that you are pleased with your recent purchase! We apologise that you were left with the packaging for your purchase, this is so you can send your purchase to us should you wish to return it. But we appreciate you taking the time to write your feedback and for your wonderful 5* review!