Thank you so much for your lovely (and very honest!) review. We’re delighted you enjoyed Lisbon’s food, wine and photogenic charm, though we quite agree the city does like to keep you on your toes - sometimes literally with all those hills, and occasionally with the odd pickpocket too! While we can’t control the quirks of the city or the firmness of the pillows, we’ll always do everything we can to make your experience with us as smooth, safe and enjoyable as possible.
We’re always keen to improve, and your feedback is invaluable. Thank you.