Thank you for leaving your review, we are pleased to hear that you are happy with the rivet less design of your Culinary Fiveply Frying pan uncoated, and we hope you enjoy the rest of your week.
Easy to order and quick delivery - within 3 days of order my parcel arrived and I was able to put my goods to immediate use - just what any cook wants I would say.
Vikkie
Kuhn Rikon
3 months ago
Thank you for your very kind words, we are very pleased how happy you are with the Deluxe Gripper Jar Opener, and we hope that you enjoy the rest of your week.
Thank you for taking the time to leave your feedback, we apologise for the delay in communication, we had system issues that we weren't aware of until customers like yourself informed us, we are pleased to hear you are happy with your Easy Ceramic Frying Pan 28 cm, we hope you enjoy the rest of your week.
Dry easy to order online and delivered promptly and with proper age confirmed delivery. Excellent.
Vikkie
Kuhn Rikon
3 months ago
Thank you for taking the time to leave your feedback, we appreciate your return custom, and we are glad to hear you are happy with your Colori®+ Paring Knife grey, we hope you enjoy the rest of your week.
So far has been great. Yet to understand what I’m doing with my faulty can opener.
Vikkie
Kuhn Rikon
3 months ago
Thank you for your feedback.
We're sorry to hear that you have been disappointed with your cookware. The staining you describe is typically cosmetic and can occur on stainless steel cookware depending on cooking temperatures, food types, and mineral deposits from water. These marks do not affect the performance or safety of the pan and can usually be removed with the appropriate cleaning methods.
As your order was placed in October 2025 and this is the first time the issue has been brought to our attention, we have not previously had the opportunity to provide troubleshooting or cleaning advice. We would have been happy to assist, as there are several methods that can help remove stubborn staining, including the use of our Swiss Cleaner and other recommended cleaning techniques where appropriate.
We're pleased to hear that the non-stick performance has met your expectations. If you would like further assistance with restoring the appearance of your cookware, please contact our customer service team at sales@kuhnrikon.co.uk and we will be happy to help.
Thank you for your feedback. We are sorry to hear about your experience.
Unfortunately, we were unable to locate an enquiry from you through our website contact portal. We have now emailed you the cleaning instructions for your Allround Uncoated 24cm Frying Pan, as the marks shown appear to be oil residue and should be removable by following the recommended cleaning method.
Regarding the discount code, this promotion is subject to a minimum spend requirement, and unfortunately your order did not meet the qualifying threshold.
If we can assist you further, please do not hesitate to contact us at sales@kuhnrikon.co.uk and a member of our team will be happy to help.
Thank you for your very kind review, we are so pleased to hear how much you love your Epicurean Ratchet Grinder, and we hope you enjoy the rest of your week.
Excellent customer service.
Not so sure about delivery service as very expensive pans just left on our doorstep and could easily have been stolen .
Vikkie
Kuhn Rikon
3 months ago
Thank you for taking the time to leave your feedback, we apologise for the way the carrier handled your delivery, we we are grateful that nothing went missing, we are glad to hear that you are happy with the Montreux saucepans, and we hope you enjoy the rest of your week.
Kuhn Rikon has been producing high quality cookware, practical cooks’ tools, knives and gadgets that have inspired the world of cooking since 1926. Our Swiss designed products focus on quality, function and innovation. We use top quality raw materials, modern production facilities and refined manufacturing processes. This long established company is recognised around the globe. Products are distributed, from Switzerland, to countries throughout the world, including our UK subsidiary.
Kuhn Rikon has been producing high quality cookware, practical cooks’ tools, knives and gadgets that have inspired the world of cooking since 1926. Our Swiss designed products focus on quality, function and innovation. We use top quality raw materials, modern production facilities and refined manufacturing processes. This long established company is recognised around the globe. Products are distributed, from Switzerland, to countries throughout the world, including our UK subsidiary.