On arrival very very noisy (loud music blaring out). Not all children like or enjoy going into such an environment, can be very scary so didnt set them up well for the day. I want to use kings camps...
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Kings Camps
Kings Camps
11 years ago
Thank you for taking the time to provide your feedback. I am sorry to hear of your discomfort and that the children did not enjoy their experience with us. We use music to create a welcoming atmosphere, similar to that of a birthday party. Clearly, we’ve not got this right – a night out in Ibiza isn’t quite the atmosphere we’re looking for! We’ll ensure that this is reiterated in our training with our coaches and that the children should be excited through the games, fun, enjoyment and engagement of the activities, not simply on the level of volume that is being produced through a speaker. We hope you will consider us again in the future. Thank you again for taking the time to provide us with your feedback.
Best Regards Sophie Jolley Kings Camps Membership Supervisor.
Good, although process for using childcare vouchers rather convoluted (pay by credit card, get refund later) - haven't been contacted to confirm whether that has happened or not.
Thank you for your feedback. I am sorry to hear that you had a poor experience over the phone and online with us last summer. I have emailed you for more information regarding this, which we can use to improve our service over the phone and online for the future.
Best Regards Sophie Jolley Kings Camps Membership Supervisor.
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購入日: 08/08/2014
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信頼できるカスタマー
11 years ago
The kids had a fantastic time and loved the staff.
Kings Camps is part of the Kings Active Foundation, a not-for-profit that has a vision of a world where children love being active. Kings Camps get children active, having fun & learning together.
Kings Camps is part of the Kings Active Foundation, a not-for-profit that has a vision of a world where children love being active. Kings Camps get children active, having fun & learning together.